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About nexawork
nexawork is a leading provider of government‑contracted services that empower communities across the United States. With a focus on health‑care administration, technology integration, and data‑driven decision making, nexawork delivers mission‑critical solutions that improve the lives of millions. Our commitment to innovation, integrity, and inclusion has earned us a reputation as a trusted partner for federal agencies and a top employer for professionals seeking purpose‑filled careers.
Why This Role Matters
As a Remote Administrative Data Entry Specialist on the QIC DME (Qualified Institutional Contractor – Durable Medical Equipment) team, you will be the backbone of accurate information flow that supports critical Medicare appeal processes. Your meticulous work will directly influence the timeliness and quality of decisions that affect patients, providers, and the broader health‑care ecosystem.
Key Responsibilities
- Data Capture & Entry: Accurately input case‑related data into nexawork’s proprietary systems and the Medicare Appeal System (MAS), ensuring every field meets strict formatting and validation rules.
- Report Generation & Monitoring: Produce routine and ad‑hoc data reports, flagging inconsistencies, missing information, or potential errors for immediate managerial review.
- Database Query Support: Execute structured queries to assist analysts in extracting meaningful insights, and communicate any anomalies or data quality concerns.
- Quality Assurance Audits: Perform self‑audits and peer reviews of entered data, applying established procedures to guarantee compliance with federal regulations and nexawork standards.
- Medical Case File Management: Assist in the creation, updating, and closure of medical case files, handling both electronic records and supporting documentation.
- Decision Notification Coordination: Prepare and dispatch decision letters via mail and fax, ensuring all parties receive accurate and timely communications.
- Special Project Participation: Contribute to project‑specific data collection efforts, delivering periodic status updates and final deliverables as required.
- Confidentiality & Judgment: Exercise sound judgment when handling protected health information (PHI), adhering to HIPAA and nexawork privacy policies.
- Escalation & Collaboration: Identify tasks that require supervisory intervention and communicate effectively with team leads to resolve issues.
- Additional Duties: Undertake any other responsibilities assigned by management that support the overall success of the QIC DME program.
Essential Qualifications
- High school diploma, GED, or equivalent (required).
- 0–2 years of relevant data‑entry or administrative experience (required).
- Demonstrated proficiency with the Microsoft Office Suite, especially Excel and Word (preferred).
- Familiarity with Medicare Appeals processes or related health‑care systems (preferred).
- U.S. citizenship or continuous residence in the United States for the past five years with at least three years of uninterrupted work experience (required).
Preferred Qualifications & Additional Skills
- Experience working remotely in a fast‑paced, deadline‑driven environment.
- Basic understanding of data‑validation techniques and error‑checking methodologies.
- Strong written and verbal communication skills, enabling clear interaction with internal stakeholders and external partners.
- Ability to prioritize multiple tasks, manage time efficiently, and meet daily production targets.
- Attention to detail and a commitment to maintaining the highest level of data integrity.
Core Competencies for Success
- Accuracy & Attention to Detail: Consistently deliver error‑free entries and verify information against source documents.
- Analytical Thinking: Recognize patterns, detect discrepancies, and propose corrective actions.
- Technical Aptitude: Quickly learn new software platforms, adapt to system updates, and troubleshoot basic technical issues.
- Confidentiality & Ethics: Uphold strict privacy standards when handling PHI and other sensitive data.
- Team Collaboration: Work cooperatively with peers, supervisors, and cross‑functional teams to achieve shared objectives.
- Self‑Motivation: Thrive in a remote setting by staying organized, meeting deadlines, and seeking continuous improvement.
Work‑From‑Home Requirements
nexawork will provide the necessary equipment (computer, headset, and software licenses). To ensure a productive remote environment, candidates must meet the following criteria:
- Internet connection of at least 20 Mbps download speed (50 Mbps recommended for shared connections). Verify speed at www.speedtest.net.
- Minimum upload speed of 5 Mbps.
- Reliable connectivity via Wi‑Fi or a Category 5/6 Ethernet cable directly to a home router.
- Dedicated, private workspace free from distractions, with a stable power source.
- Permanent residence within the Continental United States.
Compensation, Benefits & Perks
nexawork offers a competitive hourly wage ranging from $17.75 to $19.00, commensurate with experience, skill level, and contract scope. In addition to base pay, you will be eligible for a comprehensive benefits package that may include:
- Health, dental, and vision insurance options.
- Life and short‑term/long‑term disability coverage.
- Retirement savings plan with employer matching contributions.
- Paid holidays, vacation, and sick leave.
- Performance‑based incentives and recognition programs.
- Access to professional development resources, including online training, certifications, and mentorship.
nexawork adheres to all applicable wage‑law regulations, and salary history will not be used in determining compensation.
Career Growth & Development
Joining nexawork opens a pathway to a dynamic career in health‑care administration and data analytics. Employees who demonstrate strong performance and a commitment to learning may advance to roles such as:
- Senior Data Analyst – overseeing larger data sets and complex reporting.
- Team Lead – supervising a group of data entry specialists and coordinating workflow.
- Program Coordinator – managing end‑to‑end processes for Medicare appeal initiatives.
- Specialist in Health‑Care Compliance – focusing on regulatory adherence and policy implementation.
Our robust training platform provides continuous learning opportunities, from software certifications to leadership workshops, ensuring you can build a long‑term, fulfilling career.
Culture & Values at nexawork
nexawork fosters an inclusive, collaborative, and mission‑driven culture where every employee’s voice matters. Core values that define our workplace include:
- Integrity: We act with honesty and uphold the highest ethical standards.
- Innovation: We encourage creative problem‑solving and embrace new technologies.
- Service: Our work directly supports the health and well‑being of citizens across the nation.
- Respect: We celebrate diversity and treat all colleagues with dignity.
- Excellence: We strive for superior performance in every task, big or small.
Our remote teams stay connected through regular virtual meetings, team‑building activities, and an open‑door policy that encourages feedback and idea sharing.
Equal Opportunity Commitment
nexawork is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristic.
How to Apply
If you are detail‑oriented, thrive in a remote setting, and are eager to contribute to a vital health‑care program, we invite you to submit your application today. Please ensure your resume highlights relevant data‑entry experience, familiarity with Microsoft Office, and any exposure to Medicare or health‑care systems.
To apply, click the “Apply Now” button below, complete the short online questionnaire, and attach your updated resume. Our recruiting team will review your submission promptly and reach out to schedule a virtual interview.
Join nexawork and Make an Impact
At nexawork, your work matters. By ensuring data accuracy and supporting the QIC DME program, you help deliver timely decisions that affect real people’s health outcomes. Take the next step in your career—apply today and become part of a team that values precision, compassion, and growth.
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