Administrative Assistant

Intake Coordinator / Administrative AssistantPart-Time | Remote | Stamford, CT-Based Boutique Private-Pay Psychotherapy Practice EleVolve is a boutique private-pay psychotherapy practice serving high-achieving women who may look successful on the outside but feel overwhelmed, anxious, disconnected, or stuck. We help clients create lives that feel calm, aligned, and authentic. We're seeking an Intake Coordinator / Client Concierge to support client service, scheduling, intake coordination, and administrative support within a growing, founder-led mental health private practice. This is a meaningful, client-facing role. As the first point of contact for prospective and current clients, you set the tone for the care we provide, which makes this role an integral part of the practice we're building. Position Details Location: Work from home to start, supporting a Stamford, CT-based psychotherapy practice Schedule: Part-time, Flexible Hours starting at 5 hours per week, with potential for growth over time Compensation: Starting at $18/hour Potential for benefits: As the practice grows, we plan to offer benefits.  Key ResponsibilitiesRespond to phone calls, emails, and client inquiries in a warm, professional, and timely manner Welcome and support clients throughout their experience with the practice, leading every interaction with professionalism and compassion Manage lead follow-up and consultation scheduling Support booking, scheduling, rescheduling, and cancellations Ensure intake paperwork, consent forms, and onboarding tasks are completed accurately and before appointments Process client payments and keep payment information secure and up to date Assist with EHR, administrative systems, and practice management tasks, keeping records and files organized and current Support superbill-related administrative needs Coordinate referrals and outside provider outreach as needed Assist with light marketing, networking, and practice support tasks Help track basic KPIs and support practice growth over time Identify opportunities to improve organization, communication, and workflow Qualifications + Who We’re Looking ForYou may be a strong fit for this role if you are polished, dependable, warm, proactive, and highly organized. We are looking for someone who communicates clearly, handles emotionally sensitive conversations with maturity and discretion, protects confidentiality, and follows through consistently. This role is best suited for someone who is trainable, coachable, tech-fluent, and comfortable in a fast-moving, founder-led private practice with high standards and room to grow. Preferred qualifications: Experience in client service, administrative support, intake coordination, patient care coordination, scheduling, or front desk/client experience roles Familiarity with Google Workspace Familiarity with HIPAA and healthcare privacy standards preferred, but not required Comfortable learning new systems and technology quickly Strong written and verbal communication skills Interest or background in psychology, counseling, social work, or mental health is a plus Undergraduate or graduate students in psychology, counseling, or social work are welcome to apply How to ApplyPlease include: your resume a cover letter sharing why you feel you would be a strong fit for this role Applications without a cover letter will not be considered.