Job Details
- Job Location: Remote in USA - Pittsburgh, PA
- Position Type: Full Time
- Education Level: 4 Year Degree
- Salary Range: $60000.00 - $70000.00Base+Commission/year
- Travel Percentage: At least 25%
- Job Shift: Any
- Job Category: Sales
- Account Manager
WHAT WE SEEK
- The Account Manager is an inside sales position serving as a key member of our collaborative sales team and helps execute sales campaigns by qualifying leads, closing sales and providing high-quality sales and customer support in small and Mid size districts.
- The Account Manager develops, grows and retains strategic, long-term partnerships with new clients.
- This position works within a select geographic group of clients and prospective clients to promote the Carnegie Learning products/services and represents Carnegie Learning by identifying business opportunities consistent with the company's strategic objectives.
- The Account Manager also works closely with the Account Executive and colleagues in all departments throughout the company.
- This position reports to the VP of Account Management
- The assigned territory this position will cover is the Western part of the US so must be able to work Mountain and Pacific Standard hours.
- An AM's success is measured through:
- Overall territory performance
- Individual revenue/quota targets based on named accounts within a specific territory
- Individual goals as part of the company's annual Make Us Better process
- Assigned accounts, revenue/quota targets, activity metrics and collaboration with the Account Executive.
WHAT YOUR DAY WILL LOOK LIKE
- Qualify opportunities and schedule presentations through discovery calls and product demonstrations.
- Achieve weekly, monthly, and yearly metrics relating to customer outreach, new business opportunity generation, presentations scheduled, renewals, and other sales-related targets.
- Utilize Salesforce, and HighSpot to conduct account research, communication and quoting
- Develop strong relationships with current customers and continually provide status updates and value adds to ensure renewal.
- Attend product training and develop an understanding of all of our product offerings.
- Implement and execute sales projects and campaign activities, as needed.
- Escalate appropriate issues to a specialist(s) or supervisor(s) when necessary.
- Maintain product & system knowledge of SFDC, HighSpot, Oracle, and other sales tools.
- Create, organize, schedule, host, and deliver (in some cases) quarterly status and data meetings for all customers.
- Communicate with Account Executives and other departments to problem solve, troubleshoot, facilitate, coordinate and collaborate on sales-related activities.
- Performs other duties as assigned or apparent to ensure business and sales success, which may include, but are not limited to:
- Sampling requests
- Quoting/ cost proposals
- Narrative proposal development for existing customer upsells and new business over 100K
- Coordination of sales presentations and or training with Sales Enablement, Customer Success or Professional Learning
WHAT SHOULD BE IN YOUR BOOKBAG
- Bachelor’s degree in Business preferred
- Two (2) or more years experience in a similar role
- Must be comfortable working Mountain and Pacific Standard hours.
- Excellent oral and written communication and customer service skills through a variety of media and audiences
- SalesForce.com experience preferred
- Must thrive in a fast-paced, results-oriented, and collaborative environment
- Must be able, and willing, to pivot and prioritize tasks depending on territory needs
- Ability to think critically and considering all areas involved when problem-solving, regardless of the size of the problem or issue
- Efficient at time management and setting priorities
- Proficiency with computers and programs, including, but not limited to, Microsoft Office Suite
WHAT GIVES US PURPOSE
- Others teach what; we teach why.
- For over 25 years, Carnegie Learning has developed solutions that help students achieve Aha moments and set them up for long-term learning success.
- We’re driven to find new, better ways to support teachers and reach more students, so we put our leading cognitive science research and real-world insights into solutions for how students think, learn, and do their best.
- This is a key part of our commitment to helping teachers spark student curiosity.
- As a Carnegie Learning team member, you’ll work alongside a team of passionate individuals dedicated to making a real difference in the lives of students and educators.
WHAT WE PROVIDE
- Holistic Wellbeing
- An inclusive range of Health Insurance options
- Short-Term and Long-Term Disability Insurance at no cost to you
- Fostering Joy
- Flexible work arrangements with our Work From Anywhere Policy
- Your Time, Your Way - paid time off that you can use as you see fit to recharge and nurture your personal life
- Empowering Parenthood
- Paid Parental Leave
- Reduced working hours on full pay for soon-to-be and new parents
- Free access to CL products for employees and their children
- A Place for Connection
- Quarterly Wellness Incentives
- Monthly employee activities + recognition program
- Employee Allyship Groups (EAGs)
WHAT W BELIEVE
- We celebrate the unique attributes, characteristics, and perspectives that define each person's individuality.
- This fusion of perspectives enriches our collective knowledge, fosters innovation, and empowers us all.
- Together, we can collectively and more effectively address issues that face our business and industry.
- If our commitment to building an inclusive workplace resonates with you, we invite you to join our mission and welcome you to apply with us.
- Carnegie Learning is an Equal Opportunity Employer, including veterans and individuals with