Account Manager

Job description

Discover the World (DTW) continues to strengthen its established airline portfolio, including our long‑standing and successful partnership with JetBlue (B6). To support this work, we are looking for a talented Account Manager to join our team and contribute to the ongoing success of our clients within the UK market.

As an Account Manager, you will be the face of one of our major airline clients, representing them within the UK travel industry and acting as their key contact in the market. For JetBlue, this means becoming their ambassador across the UK B2B travel sector—working closely with key decision makers within B6, raising brand awareness, and driving revenue growth across leisure (OTA), TMC, and corporate channels.

You will be a proactive and self‑motivated commercial partner, targeting key UK trade accounts, building strong relationships, and fully embedding yourself into the client’s way of working. You’ll support global sales strategies, champion the brand, and ensure that DTW delivers exceptional value and representation.

This role offers the opportunity to work with a diverse and respected portfolio, build lasting commercial relationships, and contribute directly to the client’s continued success in the region.

Job requirements

• Ability to accurately diagnose known and unknown partner business needs and translate needs into opportunities and appropriate product offering
• Consultative sales skills with the ability to translate data and benefits into the partner’s business language to prove value
• Ability to effectively manage existing partnerships working with key UK travel agencies including those identified from market data - form new business relationships through face to face and remote contact.
• Strong presentation skills and the ability to articulate ideas to influence clients and prospects in meetings and     through calls
• Use existing travel knowledge to identify travel agent partners with a strong fit for long term growth
• Proficiency in Microsoft Word, Excel and PowerPoint
• CRM skills, preferably Salesforce
• Ability to work and thrive in a multi-tasked, fast paced environment
• Team player who is willing to share ideas, bring a positive attitude and can be flexible when needed.

Job responsibilities

• Deliver excellent service to travel trade base focusing on a spread of key decision makers
• Ensure regular communication and strategic focus is in place – identifying customers ‘needs & wants’ and delivering against these with solutions tailored to each individual customer whilst supporting customer’s (B6’s) overarching commercial goals agreed with the GM Europe.
• Internally working closely alongside other account managers, sharing best practice where appropriate - communicating effectively is key to success within the role.
• A strong relationship is essential with our customers HQ, ensuring the AM is fully embedded within this organisation – expectation to be at HQ every 6 months with travel essential around UK & Ireland.

Job benefits

Competitive salary, company pension and private healthcare

Consultative sales, partnership management, presentation, travel industry knowledge, Microsoft Office proficiency, and preferably Salesforce CRM experience. Must manage multiple priorities and travel across the UK and Ireland.

Key Responsibilities

• managing partnerships
• driving revenue
• building relationships

Skills & Tools

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce

Job Details

• Category: Sales
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United Kingdom
• Languages: English

Benefits

• Retirement plan

About Discover the World

A commercial representation company supporting airlines and travel industry clients. — Industry: Consulting Services