As an Account Coordinator at Likeable, you'll be the engine behind the successful delivery of client projects: keeping timelines on track, deliverables organized, and internal teams aligned. You'll work closely with Account Managers, Creative, Media & Planning, and Community Management to ensure every project moves smoothly from kickoff to completion, while also supporting the client relationship day to day. This is a great fit for someone who thrives on structure, loves checking things off a list, and wants to grow into broader account management.
ESSENTIAL JOB FUNCTIONS:
Project Management (majority of role)
- Own day-to-day project tracking across multiple accounts — timelines, deliverables, resourcing, and outstanding items
- Coordinate internal and external resources (Creative, Media & Planning, Community Management, client contacts) to keep projects on time, on budget, and on brief
- Manage workflow across internal and external teams to move projects forward with regular follow-ups on reviews, in-progress tasks, and key decisions and deliverables
- Maintain organized documentation and asset libraries so the team always has what it needs, when it needs it
- Develop agendas, recaps, and status updates for internal and client-facing meetings
- Take ownership of individual projects from ideation through execution, with guidance from Account Management
- Flag risks, gaps, or conflicts early and help problem-solve solutions before they become issues
- Support budget/expense tracking for assigned accounts
Client Service (supporting portion of role)
- Provide day-to-day support on client accounts, helping ensure needs are met and expectations are clear
- Maintain working knowledge of client brand, preferences, and standards so deliverables consistently meet quality expectations
- Act as a communication bridge between clients and internal teams, routing feedback and updates in both directions
- Review and support in the creation of reports from a client-centric perspective
- Join client calls/meetings to provide status updates and support the Account Manager or serve in an independent dual function on some smaller, project-based clients
COMPETENCIES:
- Detail-oriented
- Analytical
- Problem solver and proactive thinker
- Team player
- Multitasker and natural planner
- Compelling presenter
- Natural leader
- Great communicator
- Strategic thinker
- Creative thinker
- Relationship builder
- Strong time management
- Authoritative voice for team management and follow-ups
REQUIREMENTS:
- 1–2 years of experience in project coordination, account support, or client-facing work (agency experience a plus; internships count)
- Bachelor's degree in marketing, communications, or related field preferred
- Exceptional attention to detail — the kind that catches what others miss
- Strong organizational skills and comfort juggling multiple projects/deadlines at once
- Clear, confident communicator — up, down, and across the organization, as well as with clients and partners
- A proactive problem-solver with a positive, even-tempered approach under pressure
- Familiarity with project management tools (e.g., ClickUp or similar) a plus
- Interest or experience in digital/social media/content is a plus
Benefits:
- Generous vacation policy, comprehensive healthcare plans, and amazing company culture!
- We’re currently set up to hire in MI, NC, NJ, NY, PA, TN. If you’re located elsewhere, we’d love to stay in touch for future opportunities as we expand!