High school diploma or GED; 1+ years call center experience; working knowledge of workforce management concepts; intermediate Microsoft Excel; US citizenship and favorably adjudicated DOD background investigation required.
Key Responsibilities
- tracking performance metrics
- compiling data reports
- maintaining workforce software
Skills & Tools
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, NICE IEX, eResource planner
Job Details
- Category: Data and Analytics
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Alaska or Arkansas or Arizona or Colorado or District of Columbia or Florida or Hawaii or Iowa or Idaho or Illinois or Kansas or Louisiana or Maryland or Minnesota or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or Wyoming
- Salary: USD 54,000 – 59,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About TriWest Healthcare Alliance
A healthcare alliance serving America's heroes by connecting them to community health care. — Industry: Healthcare