Posted Oct 1, 2026

Workers' Compensation Claims Representative

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Job Description: • Determine compensability and/or coverage issues for loss time workers' compensation claims • Effectively manage a caseload of loss time claims from numerous jurisdictions • Negotiate and direct settlements under management's review • Gather medical and factual evidence to determine compensability • Direct outside investigation and handle litigation files within given authority • Coordinate and maintain contact with claimants and/or their attorneys, outside investigators, and rehabilitation personnel • Maintain routine contact with insureds, account liaisons, and medical providers Requirements: • A minimum of 3 years of experience required • Experience handling claims in multiple jurisdictions including (but not limited to): PA, MA, VA, ME, MD • Maryland residents highly encouraged to apply • Bachelor's degree preferred • Carrier experience preferred • Experience handling lost time or litigated claims • Familiarity with medical terminology • Strong organizational, problem solving, negotiation, and conflict resolution skills • Excellent verbal and written communication skills Benefits: • Medical (PPO/HDHP), vision, disability, and life insurance • Enhanced dental plan with orthodontia coverage • Generous PTO plan • Paid company holidays and 4 floating holidays • Paid parental leave • Employee Retirement Savings Plan/401(k) with company match and immediate vesting • Education Assistance Program offering 100% upfront tuition reimbursement after 6 months of service for approved degree programs • Service Recognition Program with a monetary award toward a vacation every 5 years of employment • Wellness Initiatives including Fitness Center and Weight Watchers Reimbursement programs • Voluntary accident, critical illness, and hospital indemnity benefits • Employee discount and rewards program on travel, tickets, electronics, home, and more • Fully remote work arrangement