Job Description
Position Summary
Our client is seeking a Workers’ Compensation Claims Assistant to support the day-to-day administration and processing of New York workers’ compensation claims. This position will work closely with Claims Adjusters and other claims professionals to ensure claims are handled accurately, efficiently, and in accordance with established procedures and regulatory requirements. The ideal candidate will have experience within workers’ compensation claims and a strong understanding of New York workers’ compensation processes. This is an excellent opportunity for an organized and detail-oriented claims professional looking to expand their knowledge and career within the workers’ compensation industry.
Compensation & Benefits
$56,000 - $63,000/year (based on years of experience)
Comprehensive benefits package (medical, dental, vision)
401(k) with company match
Flexible remote work environment
Qualifications
2+ years of experience in workers’ compensation claims, claims administration, or a related insurance environment (Paralegals encouraged to apply)
Familiarity with New York Workers’ Compensation claims and terminology preferred
Strong organizational and time-management skills
Excellent written and verbal communication skills
Strong attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced claims environment
Proficiency with Microsoft Office, including Word and Excel
Experience with claims management systems is preferred
Ability to work effectively both independently and as part of a claims team
Key Responsibilities
Provide administrative and claims support to Workers’ Compensation Claims Adjusters
Assist with the setup and maintenance of workers’ compensation claim files
Review and organize claim-related documentation, correspondence, medical records, and bills
Assist with obtaining and maintaining required claim information and supporting documentation
Enter and update claim information accurately within claims management systems
Monitor claim files for outstanding documentation and follow up as needed
Assist adjusters with routine claim correspondence and communications
Coordinate with injured workers, employers, medical providers, attorneys, and other parties as directed
Assist with diary management, claim follow-ups, and other administrative tasks
Review incoming correspondence and route information to the appropriate claims professional
Assist with processing claim payments and other claim-related transactions in accordance with established procedures
Maintain accurate and complete electronic claim files
Support adjusters with preparing documentation for claim reviews and audits
Perform other claims-related administrative duties as assigned
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