At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.
TheOPPORTUNITY
Leverage your industry experience and join our team in thisWorkers Compensation Claims Adjusterrole!We are seekingaworkers’ compensation adjuster toprovide front-line customer-focused handling of lost time complex claimsforan assignedmarket.This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizingindependent judgment in decision-making and managing the claimin a prompt andthorough manner from inception through closure.The success of our company is rooted in teamwork, the way we care about the people we work with and serve. This remote role will allow you to do your best work from your home office, collaborating virtually with your team daily. You will travel to our Raleigh office for meetings and company events up to four times a year.
Your WORK as a WC Claims Adjuster will make a differenceas you:
- Handleall aspects of investigation andsettlement of assigned claims to include interviewinginsureds, claimants, witnesses, and physicians;evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation.
- Overseelitigated claims and managelitigation expenses within budget
- Monitorand adhereto periodic claim file diaries consistently create a written plan of action to facilitate ongoing claim management, quickresolution,andbest possible outcome
- Interactregularly with agents/brokers,insureds, Risk Management, and Underwriting Department
- Ensuretimely and independent compliance with all management directives and performance management standards
- Maintainprofessional and technical knowledge by attending Builders Mutual sponsored training classes plusparticipating in industry conferences and seminars
Skills to get the JOB done RIGHT:
- 3+years of workerscompensation litigated and lost time claims handling experiencefor Virginia, North Carolina, and/or Mississippi
- NC or reciprocal state adjuster licenserequired;other licensesin our footprintarea plus
- Strong verbal and written communication, organizational,interpersonal,and problem-solving skills.
- Proficient in the use and knowledge of MS Office software; knowledgeof policy processing and imaging systems
- Valid driver's license is required for occasional business travel
- Demonstrated ability to work independentlywithminimal supervision
Your Employee Experience at Builders Mutual
At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up authentically, support one another, and take pride in what we’re building together.
We support you with:
• Competitive compensation and a performance bonus program
• Comprehensive benefits that support your wellbeing today and your future tomorrow
• 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
• 37.5-hour workweek, including Fridays ending at 2:30 PM
• Professional development through Builders University
• Everyday Wins recognition with swag and extra time off
• 8 paid Volunteer Time Off (VTO) hours to give back
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