Position Overview
AO Globe Life is looking for a Work-From-Home Member Services Associate to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will work virtually with clients, identify their needs, and provide helpful education around life, supplemental health, and accident insurance.
This remote position offers a supportive environment with warm leads, training, coaching, and opportunities for professional growth.
Responsibilities
Connect with members and prospective clients through company-provided warm leads
Schedule and conduct virtual appointments
Complete customer-focused needs assessments
Explain life, supplemental health, and accident insurance products
Help clients understand available benefits and coverage choices
Provide responsive follow-up and client support
Maintain organized client records and documentation
Participate in training, coaching, and team meetings
What We Offer
100% remote role
Warm leads supplied by the company
Weekly compensation
Unlimited earning potential
Medical insurance premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No overhead expenses
Union representation through OPEIU Local 277
Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent verbal, written, and listening skills
Strong interpersonal and customer-service abilities
Detail-oriented and dependable
Comfortable with computer systems and virtual meeting tools
Self-motivated and coachable
Able to work independently while collaborating with a team
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