WMOS Infrastructure Support Consultant
Location: Remote, US-based
Schedule: West Coast candidates ideal, or availability to work 12 PM–8 PM EST
Experience: 7+ Years
Type: Full-Time / Contract
About the Role
We’re looking for a WMOS Infrastructure Support Consultant with hands-on Manhattan WMOS/WMS production support and system administration experience. You’ll work across application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments to help maintain stable and reliable warehouse management system operations.
What You’ll Do
- Perform WMS application restarts following configuration changes and maintenance activities.
- Deploy Jasper reports, label files, and configuration artifacts across WMS nodes.
- Perform SDN updates and configure application alerts.
- Manage report schedules through enterprise reporting platforms.
- Enable diagnostic logging through command-line tools, gather logs, and document issues for escalation.
- Monitor application nodes for stuck processes and resolve or escalate issues as appropriate.
- Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues.
- Set up and maintain billing connections between WMS and supporting application servers.
- Configure cron jobs and scheduled processes, including task releases, batch jobs, inventory processes, and invoicing.
- Configure and test MHE endpoints, including setup, diagnostic logging, failover testing, and load balancer configuration.
- Troubleshoot PIX transactions, inventory processing failures, and related scheduling/export issues.
- Troubleshoot application loading errors during builds and deployments.
- Investigate wave and allocation failures, identify root causes through log analysis, use SQL to pinpoint affected orders or items, and coordinate data remediation as required.
- Automate routine environment tasks, including verification and validation scripting, automated restarts, and other operational support activities.
What You Bring
- 7+ years of experience in application/infrastructure support or production support.
- Hands-on Manhattan WMOS/WMS experience in a production environment.
- Strong Linux/Unix CLI, shell scripting, process monitoring, and log analysis skills.
- Strong SQL skills for troubleshooting and data investigation.
- Experience with cron/batch job scheduling and management.