At Citigroup, we believe that our employees are our greatest asset. That's why we are seeking a highly skilled and experienced individual to join our team as the VP Global Workforce Management Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with our global workforce management partners, ensuring the success of our workforce planning and optimization strategies. We are looking for a passionate and results-driven professional with a strong background in workforce management, who thrives in a fast-paced and dynamic environment. If you are ready to take on a challenging and rewarding role within a leading global organization, we encourage you to apply for this exciting opportunity.
Develop and implement strategies for effective workforce planning and optimization in collaboration with global workforce management partners.
Build and maintain strong relationships with global workforce management partners, including regular communication and fostering a collaborative working environment.
Monitor and analyze workforce data to identify trends and make recommendations for staffing and scheduling adjustments.
Collaborate with cross-functional teams to ensure alignment of workforce management strategies with business objectives and goals.
Stay updated on industry trends and best practices in workforce management to continuously improve processes and strategies.
Act as a subject matter expert on workforce management, providing guidance and support to internal teams and stakeholders.
Develop and manage metrics and reporting to measure the success and effectiveness of workforce management strategies.
Identify and resolve any issues or challenges related to workforce management in a timely and efficient manner.
Partner with HR and other departments to ensure compliance with labor laws and regulations.
Lead training and development programs for employees on workforce management processes and tools.
Manage and lead a team of workforce management professionals, providing guidance and support to ensure their success.
Act as a liaison between global workforce management partners and other departments within the organization.
Drive innovation and process improvement initiatives to enhance workforce management practices.
Collaborate with senior management to develop long-term workforce management strategies and plans.
Represent the organization in workforce management conferences, events, and meetings.
Citigroup is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.