Job Description:
• Lead operational execution of key compliance programs, including Financial Crimes compliance, surplus lines tax calculations and filings, licensing and appointments, sanctions screening, escalation, reporting, and related regulatory obligations
• Ensure programs align with the Company’s Compliance Risk Framework and applicable federal and state regulatory requirements
• Oversee development, documentation, and maintenance of policies, procedures, and controls for operational compliance functions
• Implement and enhance risk-based monitoring, quality assurance, and testing protocols
• Establish and track KPIs and KRIs measuring operational effectiveness, accuracy, timeliness, and regulatory adherence
• Strengthen governance over issue identification, escalation, root cause analysis, and remediation tracking
• Advise underwriting, distribution, finance, and other business partners on licensing, surplus lines, and financial crimes matters
• Partner with Legal, ERM, Internal Audit, and business leadership on control design and regulatory alignment
• Support regulatory examinations and inquiries
• Build and develop high-performing teams, including resourcing, expertise, and succession planning
• Support special projects and additional responsibilities as assigned
Requirements:
• 10+ years of progressive experience in insurance compliance, surplus lines operations, licensing operations, or related risk functions within a Property & Casualty insurance organization
• Deep expertise in one or more of: surplus lines tax and multi-state filing obligations; producer licensing and regulatory appointment requirements; Financial Crimes/sanctions compliance
• Experience managing operational compliance teams and high-volume regulatory processes
• Strong understanding of state insurance regulations and regulatory filing requirements
• Experience designing and enhancing internal controls, monitoring frameworks, and operational metrics
• Ability to translate regulatory requirements into scalable, well-controlled business processes
• Experience supporting regulatory examinations and responding to regulator inquiries
• Strong leadership presence and ability to influence and collaborate across business lines
• Bachelor’s degree required
• Relevant certifications such as CPCU, CCEP, AML certifications, or similar are a plus
Benefits:
• Opportunities for professional and personal development through on-the-job learning and professional development
• Supportive, open, honest, and collaborative work environment
• Community-focused culture with care, respect, and support
• Equity considerations in compensation