POSITION SUMMARY:
Essential Duties and Responsibilities:
- Manage work to tight deadlines, while maintaining both speed and accuracy.
- Gather data and conduct on-line research of required information for medical professionals applying for new state licenses.
- Maintain excellent relationships with licensing boards
- Ensure that details involved in completing licensure are accomplished according to team guidelines in an efficient, proactive manner.
- Provide excellent customer service via verbal and written correspondence.
- Provide backup to all members of the team as necessary.
- Provide consistent and thorough updates on licensing process to medical professionals and internal sales teams.
- Prioritize work using internal software application.
This critical role helps obtain licensing for medical professionals to meet our client needs.
- Maintain complete and accurate records of all activities.
Non-Essential Duties and Responsibilities:
- Assists with special projects as directed.
- Performs other duties as assigned.
Minimum Qualifications:
Education/Licensing/Certification:
- A minimum of a high school diploma.
- Associates degree or Bachelor’s degree preferred.
Experience:
- A minimum of 2 years of experience in customer service preferred.
Knowledge and Skills:
- Proficient Microsoft Office Suite and ability to learn proprietary software
- Ability and willingness to cover interim staffing gaps.
- Willingness to expand working knowledge of the locum tenens business and stay informed about market and competitive issues through research and professional networking.
- Willingness to take classes and participate in learning opportunities, both within and outside the company.
- Ability to seek opportunities for different and innovative approaches to addressing problems and opportunities.
- Ability to make critical decisions while following company procedures.
- Is positive, approachable, and a professional representative of VISTA Staffing Solutions.
- Ability to take direction and perform tasks efficiently and in a timely manner.
- Ability to perform work accurately and thoroughly.
- Ability to adapt to change in the workplace.
- Ability to communicate effectively with others both verbally and in writing.
- Ability to understand and meet performance metrics as outlined.
- Ability to pay attention to the minute details of a project or task.
- Possessing the trait of being organized or following a systematic method of performing a task.
- Ability to utilize the available time to organize and complete work within given deadlines.
Compensation Range
Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.
High school diploma required; associate or bachelor's degree preferred. Two years of customer service experience preferred. Requires Microsoft Office proficiency, organization, accuracy, communication, research, and deadline management.
Key Responsibilities
- researching licenses
- maintaining records
- updating stakeholders
Skills & Tools
Microsoft Office Suite
Job Details
- Category: Administrative & Clerical Support
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States or Utah
- Salary: USD 38,001 – 46,592 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About VISTA Staffing
A healthcare talent company connecting professionals with temporary, permanent, and specialized healthcare assignments. — Industry: Healthcare