POSITION SUMMARY
Interviews members for consumer loans and new account requests. Makes sound
decisions on member requests inside approval authority. Educates members on
features and benefits of products and services. Recommends products and services
that meet member needs, including digital solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interviews for and closes consumer loans within granted approval authorities,
including complex and intricate requests. Interviews and closes requests for
refinancing or rewrites of existing loans, approving or denying loans within
lending authority and recommending on loans above lending authority.
• Utilizes automated underwriting and approval software to guide lending
decisions.
• Maintains sufficient knowledge to assist with other types of loan
applications.
• Performs member transactions and assists with greeting members and directing
them to the proper employee or technology solution.
• Performs collecting on delinquent loans.
• Processes and utilizes automated new account applications for individual
members, trusts, estates, IRA’s and UTTMA accounts including checking
applications and interviewing applicants in order to obtain all necessary
information to complete the CIP file.
• Consults with members to educate them on features and benefits of products and
services. Recommends products and services based on member financial needs.
Enhances member relationships through follow-up activities to include outbound
calls.
• Makes referrals to appropriate departments.
• Serves as a leader and shares knowledge in order to train Contact Center Leads
on account openings and is a resource for questions.
• Actively participates in community relations efforts to contribute to the
mission and visibility of Magnifi Financial. Visibility and a positive image in
the field of membership and with current and prospective members.
EDUCATION AND EXPERIENCE
• High school diploma required
• Three years of experience in a financial institution; or equivalent knowledge
and skills gained from related experience
• Two year degree in Sales, Credit or Finance preferred
• Consumer lending and deposit product knowledge preferred
Benefits:
We are committed to investing in our team! Magnifi Financial offers benefits
that help everyone achieve their full potential. Full-time employees are
eligible for the following benefits (benefits with an asterisk are also
available to eligible part-time positions):
Opportunities for Training and Development
Leadership Development
Job Level Advancement (ability to move up in your position through training
and development)
Tuition Reimbursement
32 Hours Volunteer Paid Time Off
Paid Time Off - starting at 4 weeks per year for FT; prorated for PT
Medical
Dental
Vision
Employer paid Life Insurance/AD&D
Employer paid Disability Insurance
Retirement Plan - Employer match up to 4%, eligible for annual profit sharing
Paid Parental Leave
Bonus/Incentive Program
Health and Wellness Programs
Pay Transparency:
Salary Range: $24.39/hr. through $36.59/hr.
Salaries vary based on factors such as location, internal equity, skills,
experience, education, and qualifications for the role.
Total compensation package varies based on position and may include bonuses,
performance-based incentives, commission, and/or discretionary bonuses.
Who We Are:
At Magnifi Financial, we offer a collaborative, friendly environment where we
support our employee's growth and development, and create a positive work
atmosphere. As a member-owned organization, we are focused on making dreams come
true for our members. Our vision is enhancing the lives of members and community
through strength, service and growth.
Magnifi Financial has grown to more than 85,000 members, $2.5 billion in assets,
over 400 employees, and over 26 branch locations throughout Minnesota and North
Dakota. But what hasn’t changed is our focus on the members and communities we
serve.