Job Description or Purpose
The Virtual Sales Representative (VSR) is responsible for proactively engaging pharmacies, pharmacists, and key stakeholders to build relationships and identify opportunities to support customer needs. This role partners closely with sales leadership and cross-functional teams to execute customer outreach strategies, drive program growth, and expand customer engagement. The VSR delivers a high-quality customer experience through virtual interactions while supporting brand objectives, increasing product sales and access, and achieving established business goals.
Core Responsibilities
Conduct strategic virtual outreach and engagement with key sales targets, including pharmacists, addiction treatment centers and affiliated pharmacies, higher education institutions, and Paying Management Practices
Generate qualified leads and drive measurable purchasing opportunities by strategically navigating complex organizations to identify and engage key decision-makers
Develop and execute strategic call plans that incorporate established reach and frequency targets while meeting or exceeding sales goals and key performance indicators
Effectively communicate approved value propositions and benefits to customers while building and maintaining professional relationships with key stakeholders
Utilize CRM and communication platforms to manage customer activity, maintain accurate call reporting, and complete required administrative tasks within established timeframes
Collaborate with internal team members, actively participate in team meetings, and proactively share customer insights, market feedback, and best practices
Maintain a high level of professionalism, accountability, and compliance with all company policies and procedures, including applicable reporting requirements
Requirements
Bachelor’s degree required
3+ years of inside or virtual sales experience within the pharmaceutical or healthcare industry with demonstrated and documented sales success
Proven ability to effectively engage and influence customers in a virtual sales environment, generate sales opportunities, and achieve established sales targets and key performance indicators
Strong business acumen with excellent communication, organizational, relationship-building, and problem-solving skills
Knowledge of U.S. markets and/or experience working within challenging federal and state access environments
Proficiency with CRM platforms, including Salesforce, and virtual communication technologies such as Microsoft Teams and Zoom; familiarity with RingCentral preferred
Highly self-motivated, goal-oriented, and persistent with the ability to work independently in a remote environment and effectively manage rejection
Innovative and solution-oriented mindset with the ability to adapt, incorporate feedback, and identify new approaches to achieving results
Strong sense of integrity, accountability, and reliability with a commitment to delivering high-quality work and results
At TJP, we are dedicated to creating an inclusive and welcoming environment for all. We believe in equal opportunity for everyone and are committed to treating all applicants and employees fairly, regardless of race, color, religion, creed, national origin, ancestry, sex, age, disability, military status, genetic information, sexual orientation, or any other characteristic protected by law at the federal, state, or local level. If you need assistance with the application process or require accommodations, please don’t hesitate to reach out to us—we are here to help.
No recruiting or staffing agency inquiries, please.