Virtual Sales Agent

JOB DESCRIPTION - SALES AGENT - VIRTUAL AGENCY

Employment Status: Full Time

Hourly Base Pay + Performance Bonuses

Hours of operation: Monday – Friday 8am to 8pm, Saturday 9am to 6pm(Shifts vary)

Training details: Paid training provided

PRIMARY RESPONSIBILITIES

• Increase sales of all products represented by Pronto Insurance

• Maintain healthy relationships with customers & ensure complete customer satisfaction

• Ensure Pronto sales model is followed throughout the life of a policy:

  • New business (DPs)

  • Payments

  • Amendments

  • Renewals

• Effectively use the sales and administration software provided

• Monitor daily sales vs. goals

• Follow phone etiquette at all times

• Follow underwriting guidelines for all products

• Ability to multitask

• Ability to work under pressure

• Attend sales trainings and meetings as needed

• Any and all other duties as requested by your supervisor

KNOWLEDGE AND SKILL REQUIREMENTS

• 1 year minimum of sales or customer service experience

• Attitude for success & desire to make money

• Positive, energetic, sales motivated attitude

• Excellent communication skills both oral and written

• Must be able to type and use computer to capture data

• Be able to assist customer while locating information or processing payment in a timely manner   

• Multitask with two computer screens and phone calls

• Bilingual English & Spanish (REQUIRED)