Our client is seeking a compassionate and patient-focused Adherence Navigator to support individuals living with chronic and specialty medical conditions throughout their treatment journey. This role is ideal for a Social Worker or behavioral health professional who is passionate about patient advocacy, motivational coaching, and improving health outcomes through education and ongoing support. Working remotely, you will engage directly with patients and caregivers by phone and other communication channels to provide education, address barriers to treatment adherence, encourage positive health behaviors, and empower patients to become active participants in their care. This is a rewarding opportunity to make a meaningful impact while working within a collaborative healthcare support environment.
Key Responsibilities
- Provide compassionate, high-quality support to patients and caregivers through outbound and inbound phone calls, email, text messaging, and other approved communication channels.
- Educate patients on their diagnosed condition, prescribed therapies, and treatment expectations using approved educational materials.
- Build trusting relationships through empathy, active listening, and patient-centered communication.