Virtual Branch Lending Specialist
Are you ready for a new career journey at Nova Scotia's largest credit union?
Join our dedicated team at East Coast Credit Union, where commitment to
community, member satisfaction, and financial excellence are the foundation of
everything we do.
East Coast Credit Union is a community-driven financial institution committed to
a better banking model. A credit union is like a bank in many ways, but with
cooperative ownership and special focus on people, not profits. We redefine the
definition of local and bring Nova Scotians from many regions together with
honest lending, savings, and investment products. Be part of an organization
committed to fostering growth and empowering individuals on our team and in our
East Coast community.
East Coast Credit Union is seeking a Virtual Branch Lending Specialist to join
our team. Reporting to the Assistant Manager, Virtual Branch Lending, the
Lending Specialist is responsible for developing and growing our digital/online
portfolio including but not limited to Dealer Finance, Mortgages, Loans, account
opening and deposits/investments, as well as promoting other products and
services to existing and prospective members. The incumbent represents the
Credit Union in a professional manner; establishes and maintains strong third
party and member relationships.
We offer…
Outstanding culture and opportunity to join an engaged and community-focused
team.
Competitive compensation to commensurate with experience ($59,469.22 -
$69,963.85) and benefits with performance-based incentives.
Generous benefit package including a Flexible Health and Dental Plan (paid
100% by employer) and up to 9% contribution with employer match in the
Defined Contribution Pension Plan.
Tuition reimbursement, training, and personal development.
Additional employee perks include but not limited to annual wellness credit;
reduced rates on employee loans/mortgages and paid volunteer time.
You would…
Monitor online applications, from a variety of business lines.
Processing and decisioning multiple lending request within short time frames
in an efficient and timely manner.
Analyze applicant’s financial status, credit, and property evaluation to
determine feasibility of granting loan. Approve or decline loan within
approved lending limits or refers to the next higher approving position level
with recommendations.
Compile loan packages and negotiate loan structure with applicant, including
rates, terms repayment options, and other credit terms.
Prepare documentation for loan renewals, loan payment extensions and
substitution of loan securities.
Proactively identify new products and services to support the member’s
financial goals Proactively contact members on a regular basis to retain
business and/or solicit new business.
Provide individual financial counseling and information to members on loan
services and deposit products available through the Credit Union. Make
referrals for those requiring financial planning advice.
Periodically contact dealers and mortgage brokers in order to maintain and
build strong relationships with third party partners.
Recommend new procedures and/or changes to procedures for new and existing
loan and deposit products and services.
Proactively contact members and update Member Records and Relationship
Management Systems on a regular basis.
Follow the Credit Union’s security and risk management procedures.
Keep up-to-date with industry news, trends and current local market.
You have…
A certificate or diploma in Business or Commerce plus have a minimum of five
years of lending experience or an equivalent combination of training and
experience in credit.
Strong communication, negotiation and relationship building skills with the
proven ability to exercise sound judgment, and discretion.
Proven technical ability.
Experience with Dealer Financing and/or Mortgage Brokerage.
You are…
Passionate about providing exceptional customer service.
Able to achieve and exceed business/sales objectives.
Able to work in a fast-paced environment and cope with internal process and
technological changes as well as changes in the financial industry.
Self-motivated with a strong work ethic.
A critical thinker with problem-solving skills.
Accurate and have a high attention to detail.
A great communicator with time management skills.
Bilingual (English & French) would be an asset.
Applications will be accepted until: September 4, 2026.
Please note that all offers of employment are conditional upon the acceptance of
an Individual Fidelity Bond Application which includes a criminal check and a
credit check.
Don’t meet every single requirement? At East Coast Credit Union, we believe
everyone has potential. If you are excited about this career opportunity and
your experience may not perfectly align with every qualification in this job
posting, we still encourage you to apply. You may be just the right candidate
for this role or other opportunities we may have.
We wish to thank applicants in advance; only candidates selected for an
interview will be contacted.
Careers - About Us | East Coast Credit Union (eastcoastcu.ca)
[https://www.eastcoastcu.ca/Careers]
At East Coast Credit Union, we are passionate about creating a diverse,
equitable, and inclusive workplace and believe a diversity of perspectives,
experiences and backgrounds benefit our employees, our members, and our
communities.
East Coast Credit Union is committed to providing access, equal opportunity, and
accommodation for individuals with disabilities. To request accommodation,
please contact Human Resources by email at careers@creditu.ca or by phone at
902.464.7107