About the Company The organization is seeking a reliable, patient-focused team member to support its growing healthcare practice. The role works closely with the clinical team to manage patient communications, coordinate appointments, handle administrative tasks, and support practice development.
About the Role The practice is looking for an organized and personable Remote Administrative Assistant to help manage day-to-day operations from home. You will serve as a key point of contact for incoming calls, patient inquiries, appointment requests, and new patient leads.
The position combines patient coordination, general administration, insurance-related support, and occasional marketing tasks. The ideal candidate communicates clearly, treats patients with care and professionalism, and can manage multiple priorities independently in a remote environment.
Key Responsibilities
•Handle incoming calls, patient inquiries, and new patient leads with professionalism and warmth.
•Schedule consultations and physical therapy appointments.
•Follow up with prospective and current patients by phone, email, and text.
•Monitor and respond to emails and voicemails promptly.
•Assist with insurance-related administrative tasks as needed.
•Provide general administrative support to the clinical team.
•Maintain accurate patient records and assist with administrative tracking.
•Support marketing initiatives and social media content creation.
•Assist with special projects as the practice grows.
•Maintain professional and patient-focused communication across all interactions.
Required Qualifications
•Excellent verbal and written communication skills.
•Strong organizational skills and attention to detail.
•Ability to work independently and prioritize tasks in a remote environment.
•Proficiency in Google Workspace, including Gmail, Google Calendar, Google Sheets, and Google Docs.
•Professional, friendly, and patient-focused demeanor.
•Strong customer service skills and a proactive approach to problem-solving.
Preferred Qualifications
•Previous experience in administration, customer service, healthcare, or a medical office setting is preferred but not required.
•Experience coordinating appointments, managing patient inquiries, or supporting clinical administrative workflows.
Benefits
•401(k).
•Dental insurance.
•Health insurance.
•Paid time off.
•Parental leave.
•Vision insurance.
Work Details
•Job Title: Remote Administrative Assistant.
•Industry: Healthcare / Physical Therapy.
•Work Arrangement: 100% remote.
•Employment Type: Not specified in the source.
•Salary: Not specified in the source.