Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

About Legion Health • Legion Health is building fast, affordable, high-quality mental health care at scale. • We are an AI-native psychiatry network where clinicians provide care directly to patients. • Our operations and technology systems help remove administrative friction so providers can focus on patient care. Role Logistics • Job Type: Full-time contract • Location: Fully remote • Work Hours: 9:00 PM to 6:00 PM Central Time • Compensation: $5-$15 per hour, based on experience • Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work The Opportunity • This is not a generic assistant role. • You will help keep Legion’s provider operations engine running smoothly. • You will support provider recruiting, onboarding, provider management, and payroll preparation. • The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through. • This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows. Responsibilities • Manage provider recruiting coordination, including: • Candidate tracking • Interview scheduling • Application follow-ups • Hiring record updates • Support provider onboarding, including: • Collecting required documents • Tracking onboarding checklist completion • Following up on missing items • Coordinating internal handoffs • Making sure providers are ready to start • Maintain provider operations trackers, including: • Provider rosters • Onboarding status • Active and offboarding providers • State coverage • Collaborating physician relationships • Credentialing or payer status • Communicate with providers through Slack, email, and internal systems. • Support weekly payroll preparation, including: • Gathering provider pay inputs • Reviewing visit counts • Checking no-shows and late cancellations • Updating pay sheets • Validating payroll trackers • Escalating discrepancies before payroll is finalized • Coordinate across recruiting, credentialing, clinical operations, billing, and payroll. • Document processes and improve SOPs so workflows become cleaner and easier to repeat. • Handle sensitive healthcare and payroll information with confidentiality and care. You’ll Be Successful If You Are • Extremely organized and reliable • Strong with spreadsheets, trackers, and checklists • Detail-oriented with names, dates, pay periods, counts, and status fields • Clear and professional in written English • Comfortable following up with clinicians and internal teammates • Able to move quickly without sacrificing accuracy • Proactive about spotting missing information or unclear ownership • Calm under pressure in a fast-moving startup environment • Careful with sensitive information and HIPAA-aware Ideal Background • 2+ years in one or more of the following: • Healthcare operations • Recruiting coordination • Provider onboarding • Payroll support • HR administration • Executive assistant or virtual operations support • Strong preference for experience supporting: • Clinicians • Healthcare providers • Contractors • Remote teams • Bonus points for experience with: • Google Sheets • Slack • Ashby or another ATS • Healthie or another EHR • Looker Studio • Stripe • Payroll or invoice workflows • Telehealth, behavioral health, credentialing, billing, or provider operations This Role Is Not a Fit If You • Prefer only patient-facing support • Dislike spreadsheets, trackers, or reconciliation work • Need the same exact workflow every day • Wait for instructions instead of proactively following up • Are casual with deadlines, documentation, or payroll accuracy Compensation & Benefits • Hourly Compensation: $5-$15 per hour, based on experience • Work Setup: Fully remote • Schedule: 9:00am - 6:00pm US Central Time • Impact: Help build the provider operations foundation that lets clinicians focus on patient care • Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations Hiring Process • Resume and application review • Initial interview • Practical operations exercise using a sample tracker or onboarding/payroll scenario • Final interview • Reference check Equal Employment Opportunity • Legion Health is an Equal Opportunity Employer. • We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.