Job description:
What You’ll Do:
Answer phone calls, emails, and client messages with professionalism and empathy
Schedule, reschedule, and confirm patient appointments
Use and manage electronic systems for billing and scheduling (training provided)
Keep patient records organized and up to date
Communicate and coordinate with providers and patients
Work across multiple screens and platforms efficiently
Help the practice stay organized and responsive behind the scenes
What We’re Looking For:
Strong people skills — warm, patient, and clear communicator
Fast and accurate typist — ideally 50–70+ words per minute (WPM)
Experience using a monitor and a laptop
Detail-oriented, dependable, and self-motivated
Comfortable working independently in a remote setting
Quick learner, excited to grow and take initiative
Interest in the mental health field is a big plus
Must be available on weekends, our clinic is 7 days a week 7am-8pm
Compensation & Schedule Overview:
Hours: 16 - 28 hours per week (must work at least 10 hours every weekend - it can be every Saturday or every Sunday)
Location: Fully Remote
Start Date: ASAP
Training Provided
Job Type: Part-time