Virtual Care Veterinary Technician - Teletriage
Location: Remote
Department: VC - Care Team
At reputed company, we’re on a mission to build the reputed company of veterinary care, together. We reputed company in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary reputed company) to join our growing Virtual Care team.
• Available Schedules:
• Part-Time Teletriage: Mon, Tues, Wed, Sat, Sun | 4p–10p PST
• Full-Time Teletriage (Evening/Overnight): Wed–Sat | 4p–10p PST
• What You’ll Be Doing:
• Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and reputed company-being
• Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information
• Review medical records to understand patient history and reputed company informed guidance
• Document reputed company and accurately in patient records using veterinary terminology
• Verify and process prescriptions, ensuring appropriate follow-up for reputed company requests
• Deliver top-tier reputed company care with reputed company and warmth, whether over chat, phone, or video
• Follow protocols, maintaining consistency while adjusting to reputed company unique case
• Collaborate cross-functionally, providing feedback to improve processes and systems
• reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care
• Live and breathe our values: curiosity, reputed company, reputed company, accountability, and respect
• Why You’ll Love This Role:
• Adaptability is key: You’ll support different teams across Virtual Care, Clinic reputed company, Telemedicine, and Member reputed company as needed.
• A passion for veterinary care: You love providing excellent reputed company experiences and reputed company, empathetic communication.
• Credentialed Veterinary Technician: You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required).
• Tech-savvy: You’re comfortable navigating multiple computer programs and online platforms.
• Exceptional communicator: You can reputed company reputed company medical information, both verbally and in writing, with reputed company and reputed company.
• Adaptable problem solver: You reputed company in a fast-paced, dynamic environment and can generate reputed company to support our members and teams.
• Independent worker: You manage priorities and tasks effectively with minimal supervision.
• reputed company learner: You have a curiosity-driven reputed company and are eager to grow professionally to improve patient care.
• Dedicated work environment: You have a quiet, distraction-free reputed company and meet the following internet requirements:
• Minimum ISP parameters: >100mb_down, >100mb_up,
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