Job TiJob Title: Value Realization Manager
Location: Remote or Hybrid (Preferred proximity to major Accruent hubs)
Reports to: Value Realization Leader
Job Type: Full-Time, Individual Contributor
About Accruent
Accruent is a global SaaS leader providing solutions that help organizations
manage their property and physical assets more effectively. Our technology and
services support thousands of customers around the world, enabling them to drive
efficiency, compliance, and transformation across the built environment. We are
committed to customer success, operational excellence, and long-term innovation.
Position Summary
The Value Realization Manager is a strategic customer-facing role responsible
for quantifying, tracking, and communicating the value delivered through
Accruent’s software and services. As a key partner to both the Global Flagship
and North America sales teams, this role helps develop business cases, conduct
ROI analyses, and support executive conversations that drive customer retention,
expansion, and advocacy. This is a highly collaborative position that blends
financial analysis, strategic thinking, and customer engagement.
Key Responsibilities
Customer Value Engagement
Partner with Account Executives, Value Realization team members, and
Solutions Consultants to understand customer goals, baseline metrics, and
operational pain points.
Lead or support value discovery sessions and business case development for
strategic sales opportunities
Conduct ROI, total cost of ownership (TCO), and cost-benefit analyses to
articulate the financial impact of Accruent solutions.
Deliver value-focused presentations to customer stakeholders and
decision-makers, including executives.
Value Tracking & Realization
Establish frameworks to measure pre- and post-implementation success metrics.
Track and report realized value through customer adoption, process
improvements, cost savings, and other performance outcomes.
Support preparation for Executive Business Reviews (EBRs) by providing
data-driven insights on account value achieved.
Help identify whitespace and expansion opportunities based on unmet needs or
unrealized
value.
Internal Collaboration & Sales Support
Work closely with Sales, Value Realization, Services, and Product teams to
align value stories
with customer use cases and industry benchmarks.
Provide support throughout the sales cycle, including RFP responses,
procurement justification,
and contract negotiations.
Enable sellers and account teams with tools, templates, and content to
support value-based
selling motions.
Continuous Improvement & Enablement
Contribute to the refinement of Accruent’s value realization methodology,
templates, and
messaging.
Capture and share best practices, reusable business cases, and outcome-based
reference
materials.
Support development of success stories and value narratives that can be used
in marketing and
customer advocacy programs.
Qualifications
Required Experience
3–6 years of experience in customer value, sales engineering, customer
success, management
consulting, or financial analysis in a B2B SaaS or technology company.
Demonstrated ability to conduct ROI modeling, build business cases, or
perform data-driven
customer impact analysis.
Strong communication and presentation skills with the ability to translate
complex data into
compelling customer narratives.
Experience working directly with customers and internal cross-functional
teams in a fast-paced
environment.
Proficiency in Excel, PowerPoint, and CRM systems such as Salesforce.
Preferred Qualifications
Exposure to enterprise customers, particularly in asset-intensive or highly
regulated industries
(e.g., facilities, healthcare, manufacturing, real estate).
Familiarity with value-based selling, customer lifecycle management, or SaaS
financial metrics
(ARR, CAC, LTV, etc.).
Bachelor's degree in Business, Finance, Economics, or a related field;
advanced degree or
certifications in business analysis or consulting is a plus.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We
accelerate transformation across a broad range of applications including
environmental, health and safety compliance, industrial condition monitoring,
next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our
forward-looking companies lead the way in software-powered workflow solutions,
data-driven intelligence, AI-powered automation, and other disruptive
technologies. We’re a force for progress, working alongside our customers and
partners to solve challenges on a global scale, from workplace safety in the
most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and
energized by limitless learning and growth. We use the proven Fortive Business
System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to
learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together
to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what
isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Personal development and becoming the best you is all about growth and exploring
new skills and opportunities – both in and out of the office. At Accruent, we
call this Grow Without Limits, and we’re proud to offer each of our employees
the resources, coaching and support necessary to achieve Growth Without Limits
in their personal and professional lives. Explore where the path takes you.
About Accruent
Personal development and becoming the best you is all about growth and exploring
new skills and opportunities – both in and out of the office. At Accruent, we
call this Grow Without Limits, and we’re proud to offer each of our employees
the resources, coaching and support necessary to achieve Growth Without Limits
in their personal and professional lives. Explore where the path takes you.
Accruent is a leading provider of solutions for unifying the built environment
—spanning real estate, physical and digital assets, and the integrated
technology systems that connect and control them. Accruent continues to set new
expectations for how organizations can use data to transform how they manage
their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent
serves over 5,000 customers in a wide range of industries in more than 100
countries worldwide.
Explore the path. Join Accruent.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity
employers. We value and encourage diversity and solicit applications from all
qualified applicants without regard to race, color, national origin, religion,
sex, age, marital status, disability, veteran status, sexual orientation, gender
identity or expression, or other characteristics protected by law. Fortive and
all Fortive Companies are also committed to providing reasonable accommodations
for applicants with disabilities. Individuals who need a reasonable
accommodation because of a disability for any part of the employment application
process, please contact us at applyassistance@fortive.com.