Job Description:
• Lead renewal preparation for an assigned portfolio, supporting profitability, retention, and pricing objectives
• Evaluate account risk profiles and determine renewal eligibility according to underwriting guidelines
• Identify items outside authority and prepare analysis to support approval decisions
• Validate classifications, review loss runs, and coordinate rating activities to ensure submission quality
• Receive, triage, and prepare new business submissions for underwriter evaluation
• Apply underwriting-directed pricing updates and assemble proposal materials for review
• Build relationships with agents and brokers to support retention and new business growth
• Serve as a primary contact for agent inquiries and resolve endorsement, renewal, and policy-related issues
• Review and approve endorsements, reinstatements, and cancellations within established authority
• Analyze coverage, claims history, and loss experience to assess policy-change impacts
• Partner with internal teams to deliver timely solutions for agents and insureds
• Provide operational and underwriting support while developing expertise in EMC’s underwriting appetite, tools, and systems
Requirements:
• Associate degree or equivalent relevant experience
• One year of insurance industry experience or related experience
• Experience supporting large commercial accounts, including $500K+ premium accounts, loss-sensitive programs, and complex risk exposures, strongly preferred
• Bachelor’s degree may be considered in lieu of the insurance industry experience requirement
• Attention to detail and accurate data entry skills
• Good personal computer skills with proficiency in Microsoft products
• General knowledge of insurance terminology
• Good problem-solving and decision-making skills
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Strong negotiation skills
• Ability to work in a team setting as well as independently
• Occasional travel
• Valid driver’s license with an acceptable motor vehicle report per company standards required if driving
Benefits:
• Work from home anywhere in the United States
• Comprehensive rewards package; benefits details provided at www.emcins.com/careers
• Tobacco-free workplaces and company vehicles