Job Description:
• Serve as a trusted consultant and guide for clients implementing and optimizing UKG Workforce Management solutions, including UKG WFM, UKG Pro WFM, and UKG Dimensions
• Support end-to-end implementation activities, including discovery, requirements gathering, system configuration, testing, deployment, and post-go-live support
• Gather business requirements and translate them into effective system configurations and functional solutions
• Configure Workforce Management modules including Timekeeping, Accruals, Scheduling, Personas, Business Structure, and Attendance
• Contribute to requirements documentation, functional designs, configuration documentation, and testing activities
• Troubleshoot system and configuration issues during implementation, testing, and deployment
• Collaborate with project managers, functional consultants, technical teams, and client stakeholders across multiple project workstreams
• Manage multiple client engagements and deliverables within a consulting environment
• Provide best-practice recommendations and functional guidance to optimize client UKG WFM solutions
• Participate in client meetings, workshops, demonstrations, and implementation discussions
• Maintain UKG product knowledge through training, certification, and continuous learning
Requirements:
• 3+ years of experience implementing, configuring, or supporting Workforce Management or Time & Attendance systems
• Strong hands-on experience with UKG WFM, UKG Pro WFM, and/or UKG Dimensions; considered a core requirement
• Experience with Kronos Workforce Central (WFC), particularly strong WFM implementation experience
• Experience with UKG UTA or other legacy UKG timekeeping platforms is a plus
• Hands-on experience with system configuration, testing, deployment, and go-live support for Workforce Management implementations
• Experience configuring Timekeeping, Accruals, Scheduling, Personas, Business Structure, and/or Attendance modules
• Client-facing implementation, consulting, or solution delivery experience in an HCM/WFM environment
• Experience leading a module, workstream, or significant portion of an implementation project
• Strong understanding of timekeeping rules, pay rules, schedules, accruals, attendance, and employee data structures
• Strong verbal and written communication skills
• Ability to work independently, manage competing priorities, and adapt to changing project requirements
• Comfortable working remotely and collaborating with distributed project teams
• Willingness to participate in UKG training, certification programs, and continuous learning
• Willingness and ability to engage on a contract basis when a suitable client opportunity becomes available
• Clearly defined current or upcoming availability, including expected notice period and potential start date
• Ability to commit to agreed project schedules and deliverables once assigned
• US and Canada candidates: ability to travel for client engagements as needed, up to 10%
• Philippines candidates: remote position; travel is not required
• Valid authorization to work in the respective country; visa sponsorship is not available
• Experience in consulting or professional services, UKG certification, North American client experience, WFM integrations/troubleshooting, mentoring, or complex multi-workstream implementations is nice to have
Benefits:
• Remote work with the tools and support needed to succeed
• Exposure to diverse client environments and UKG WFM expertise growth
• Ongoing UKG product training, certification, and continuous learning opportunities
• Collaboration with experienced HCM consultants
• Variety of client and implementation projects
• Consideration for future client engagements aligned with skills, experience, and availability
• Equal opportunity, diversity, equity, inclusion, and belonging workplace commitment