Trip Support Specialist Charlotte, North Carolina, United States About the Job Trip Support Specialist As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. You will work closely with clients to understand their needs and support them from planning to return. At Destiny&Co, we are committed to exceptional communication, personalized service, and creating memorable travel experiences.
Key Responsibilities
Respond to inquiries across email, phone, and messaging channels. Assist with itinerary changes, confirmations, and documentation. Provide clear destination information and requirements. Follow up before and after departures. Handle concerns with empathy, patience, and professionalism.
Benefits
Fully remote with flexible hours. Travel perks and learning opportunities. Supportive team culture. Growth potential in the industry.
What We're Looking For
Excellent communication skills. Detail-oriented and organized. Customer service experience preferred. Tech-comfortable and adaptable. Passion for travel and helping others.