Treatment Advisor
Recovery Centers of America is currently seeking a fully remote, full-time,
Treatment Advisor to join their team!
Schedule: Saturday – Wednesday | 3pm – 11:30pm (EST)
Pay: $23.68/hour - $28.52/hour (based on education and experience)
Position Overview:
The Admission Center Treatment Advisors at Recovery Centers of America is on the
front line in the fight against addiction every day. As the first point of
contact for someone looking for help for themselves a loved one, or patient, the
Treatment Advisor's objective is getting the person in need help within a
Recovery Centers of America substance abuse and addiction facility.
While coordinating patient admission to a facility the Treatment Advisor
exercises compassion, empathy, passion and care in every interaction. The
process for admissions includes verifying insurance, processing payment,
scheduling the patient at the facility, and preparing our patient for the
recovery process. It is also expected that the Treatment Advisor will answer
general questions, triage calls accordingly and/or provide resources and
information upon request. They will also follow up with previous callers who
have not yet been admitted to a facility but are still in need of help.
The Treatment Advisor is an advanced role in the Treatment Advisor Career
Progression. The Treatment Advisor is required to be in this role for a minimum
of six (6) months before being eligible to advance to the Senior Treatment
Advisor role, and must have served has an Associate Treatment Advisor for the
six (6) months prior to being eligible for the Treatment Advisor role.
As a growing healthcare company there are opportunities for Treatment Advisors
to manage teams, attend training sessions, coach and mentor others, join in
quality control sessions and lead projects critical to the growth of the
company. This is an opportunity for someone looking to advance their career to a
management position.
Education and Experience:
Bachelor's Degree preferred
2+ year's professional experience in healthcare, customer service or sales in
an admission center environment
Experience working in a substance abuse facility, in the treatment of
addiction or mental health
Proficiency in Microsoft office. Salesforce experience a plus
Demonstrated experience providing empathetic and compassionate care for
individuals in need
About RCA
Recovery Centers of America (RCA) was founded with the mission of saving
millions of lives from the disease of addiction. RCA is growing and has 16
locations offering best-in-class, evidence-based inpatient, outpatient, and
medication-assisted addiction treatment. Our clinical expertise, modern
facilities and expansive list of services are highly respected in the addiction
treatment industry. RCA believes patients who are treated well get well sooner
and stay well. We treat every patient with dignity, discretion, and respect.
Please note: A former patient may not be hired at the same location where they
were treated until a minimum of one year has elapsed since the completion of
their treatment at that location. Former patients may be considered for
employment at locations within RCA other than where they were treated within a
year after treatment.
Recovery Centers of America provides equal opportunity in employment and in the
provision of services. We do not discriminate on the basis of race (including
hair type, texture, or style), color, age (40 and over), sex (including
pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or
expression, affectional or sexual orientation, and differences in sex
development), ancestry, national origin (including Limited English Proficiency),
religious creed, disability, veteran status, or any other status protected by
law.
#COUNS