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Travel customer representative/REMOTE
ETS
Los Angeles (remote)
Full-time
Remote
Posted today
via Manatal
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About This Role
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.,
Assist with travel bookings, changes, cancellations, and special requests.,
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.,
Handle concerns or complaints with empathy and problem-solving skills.,
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities to growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you.
Apply today and start your journey with Effortless Travel Solutions!
Requirements
Customer service
Communication skills
Problem-solving
Travel booking
Attention to detail
Organization
Proactive
Technology proficiency
Empathy
Professionalism
Benefits
100% remote work
Flexible scheduling
Opportunities for growth
Travel perks
Exclusive industry discounts
Ongoing training
Customer serviceTravelHospitalityRemote workBooking systemsClient supportCommunicationProblem-solvingTravel agencyTravel documentsSchedulingTraining
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Travel customer representative/REMOTE
ETS Los Angeles (remote)
Apply on Manatal →
Direct link to the employer.
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