Travel Concierge Remote (GDS Experience Required)Position Title: Travel ConciergeLocation: Remote – USAStart Date: October 2026Position Type: Permanent, Full-Time Overnight Schedule. Must be available to work on weekends. Pay Range: Starting from $18.00 per hour + Performance IncentivesOverviewAt Aspire Lifestyles, we help customers with everything from itinerary changes and travel disruptions to complex international travel arrangements.
We're looking for experienced Travel Professionals who enjoy solving problems, delivering exceptional customer experiences, and working with premium clientele. Every day is different. You'll help travelers navigate flight changes, resolve travel disruptions, answer loyalty program questions, coordinate travel solutions, and deliver personalized service to customers who expect a premium experience. If you enjoy thinking on your feet, solving problems, and using your travel expertise to genuinely help people, we want you to join our team!
This is not a sales position. This is a newly created permanent position. Whether you've worked in airline operations, corporate travel, travel reservations, or customer travel support, your experience can make a real impact here. Why Travel Professionals Choose Aspire: Fully remote position from the comfort of your home.
Starting from $18.00/hour, with opportunities for performance incentivesAnnual performance and compensation reviewsComprehensive medical, dental, and vision benefits401 (k) matching programPaid trainingPaid vacation and personal timeStable, permanent full-time employmentWork with premium global brands and travelersNo outbound sales or commission pressurePotential opportunity for compressed work weeks (4 x 10-hour shifts based on operational requirements)Supportive team culture and leadershipKey Responsibilities:
Assist customers with domestic and international travel requests
Research, book, modify and manage travel arrangements
Utilize Sabre and other GDS tools to support customer needs
Resolve travel-related issues quickly and professionally
Support customers through phone, email and chat interactions
Document customer interactions accurately
Deliver exceptional service while meeting quality and productivity standardsQualifications
Required:
Minimum 2 years of travel industry experience
Experience using a Global Distribution System (GDS) is required
Sabre experience strongly preferred
Experience supporting airlines, travel agencies, corporate travel or travel reservations
Excellent communication and customer service skills
Strong problem-solving abilities
Ability to thrive in a fast-paced environmentNice to Haves:
Loyalty or concierge experience
Premium hospitality experience
International travel knowledge
Additional language skillsLanguage Assets: We'd love to hear from candidates who speak:
French
Mandarin
CantoneseWork
Requirements:
Must reside in USA
Must be available for permanent overnight shifts
Must be available weekends and statutory holidays
Dedicated home office space
Reliable hardwired high-speed internet
Ability to successfully complete a background check
High School Diploma or equivalentReady to Put Your Travel Expertise to Work? If you have GDS experience and are looking for a stable remote career where your travel knowledge is valued, we'd love to hear from you. Apply today and help create exceptional travel experiences with Aspire Lifestyles. Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.