Job Description:
• Plan freight movements with Transport Coordinators, warehouses, and internal stakeholders to meet shipment requirements and event deadlines
• Select carriers, secure capacity, and coordinate pickup and delivery schedules
• Track shipments, resolve delays, and communicate delivery risks and recovery plans
• Coordinate international and cross-border freight with carriers and customs brokers
• Ensure customs documentation and HS codes are accurate for timely clearance
• Maintain temporary import records and track re-export deadlines
• Maintain shipment and customs records for compliance audits
• Identify and onboard carriers based on coverage, cost, reputation, and capability
• Negotiate freight rates, service terms, and capacity with carrier partners
• Verify carrier insurance coverage and maintain compliance records
• Compare freight options and monitor carrier performance
• Analyze freight costs and carrier performance to identify savings and improve service
• Investigate and document lost, damaged, or delayed shipments
• Submit carrier claims and pursue reimbursement or credits
• Review freight invoices and resolve discrepancies with Accounting
• Coordinate team priorities and coverage to keep shipments moving
• Support Transport Coordinators with operational questions and shipment issues
• Maintain transportation procedures, flowcharts, and vendor information in Nexus
• Work with the software team to resolve system issues affecting transportation operations
Requirements:
• Transportation and logistics experience, including freight planning, carrier coordination, and rate negotiation
• Cross-border and international freight experience, including customs documentation and broker coordination
• Management experience overseeing teams and daily transportation or logistics operations
• Strong preference for experience in live events, touring, or production logistics
• Strong organizational, forward-planning, communication, and problem-solving skills
• Proficiency with MS Office and Excel
• Ability to analyze freight costs and carrier performance
Benefits: