The Transfer Center Specialist II (RN) coordinates the acceptance of patients
into LifePoint Health system and facilitates patient transfer process with
patients going out of LifePoint Health system to non-LifePoint health system.
The Transfer Center Specialist (RN) performs initial admission screening and
acceptance using approved clinical criteria to assure patient acceptance and
admission are consistent with current protocols and procedures. The Transfer
Center Specialist (RN) works in collaboration with multiple departments within
the hospital and facilitates relationships with facilities, physicians, and
nursing staff. The Transfer Center Specialist (RN) will work closely with the
Bed/Capacity Coordinator to identify, trend and report barriers to patient
throughput.
This is a Remote, Full-Time opportunity. Salary Range: $29-34/hr. We are looking
for experience RNs to perform the following duties:
Coordinates all components related to the admission/transfer or consult of
emergent, urgent, and elective patients into an accepting facility from
referring hospitals, clinics, urgent care clinics and physician offices with
guaranteed appropriate level of care in timely manner, offering appropriate
mode of transport as needed.
Systematic processing of patient acuity and expert level of clinical decision
making, to facilitate the patient flow through the continuum of care
utilizing electronic resources.
Ability to document and prioritize patient information to formulate an
accurate picture of the patient and his/her condition for accepting
physicians, nurses, or other healthcare workers.
Stays up to date with all departmental procedures, protocols, and
communications to ensure adherence of appropriate process for final referral
resolution.
Assign Transfer Priority Level for triage / transport of patients to
prioritize bed and transportation resources.
Maintain Transfer Center data collection and provide feedback to referring
facility on patient transition and outcomes.
Demonstrates Knowledge of human growth and development, assessment, range of
treatment and care of patients for all ages of patients served.
Screens admissions, using approved criteria, for appropriateness of level of
care orders and assignments of status and bed type.
Competent in the application of Medical Necessity criteria.
Educates nurses, physicians, and ancillary staff in level of care and
admission/transfer issues/ opportunities.
Through effective and professional communication, acts as a liaison between
and with physicians, patient / family, hospital staff and patient care areas,
outside agencies to promote efficient patient flow.
Demonstrates knowledge of regulatory requirements, EMTALA, Lifepoint Health
Ethics and Compliance policies and quality initiatives. Monitors
self-compliance and implements process changes to ensure compliance to such
regulations and quality initiatives as they relate to the provision of
Transfer Center functions and Bed Management Services (as needed).
Tracks and trends barriers to patient flow, makes recommendations and
develops action plans to improve processes and systems. Flags call for
Transfer Center leadership to review and escalate issues to facility
Administrative Leadership.
Engages in departmental “team” approach to ensure all elements are
communicated (both written and verbal) to facilitate patient transfer and/or
throughput.
Coordinate with Bed / Capacity Coordinator for timely transfer, appropriate
bed assignment and to ensure the patient’s information is accurate and
viable.
Adheres to established protocol, procedure, and standard of care, escalates
issues through the established Chain of Command in a timely manner.
Maintains current and accurate information in Electronic Health Care Record.
Actively participate in new employee orientation and on-going training, staff
meetings, and continuous quality improvement projects.
Efficiently take all inbound calls and make necessary outbound calls to meet
productivity goals set by the department.
Must be able to multitask by attentively listen and simultaneously type 38-40
wpm.
Must meet Internet speed requirements: Upload 50 or more; Download 100 or
more.
Provides superior customer service with all interactions.
Must have clear understanding about the Transfer Center Key performance
indicators and be a part of the Access Point Vision to reach the goals.
Qualifications - External
Requirements
Graduate of an accredited school/college and holds applicable current
licensure in state of residence (RN). Associate’s/bachelor’s degree
preferred.
Current licensure in State of Residence. Preferred Compact License
Must maintain current nursing licensure by completing applications for
renewal in a timely manner and by complying with all requirements for
continuing education. No nurse will be scheduled to work any shift if their
nursing license has expired. It is the nurse’s responsibility to ensure that
the Manager of the Transfer Center Operations is notified immediately if
their license status changes. Failure to comply with this requirement will
result in termination of employment.
Three years of related clinical experience in an acute care setting (ED or
Critical Care Preferred).
Ability to communicate effectively in oral, written, and electronic formats.
Must be able to multitask by attentively listening and simultaneously type
more than 35 wpm.
Must meet Internet speed requirements: Upload 50 or more; Download 100 or
more.
Benefits: We offer an excellent total compensation package, including a
competitive salary and benefits. Some of our benefits include 401k, flexible
PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition
reimbursement, and an Employee Assistance Program. We believe that happy,
healthy people have a passionate engagement with life and work and have designed
our package to enhance your wellbeing.
Access Point and Lifepoint Health are committed to providing Equal Employment
Opportunities for all applicants and employees and complies with all applicable
laws prohibiting discrimination against any employee or applicant for employment
because of color, race, sex, age, religion, national origin, disability, genetic
information, gender identity, sexual orientation, veterans' status or any other
basis protected by applicable federal, state or local law.
Pay Transparency Notice (Washington State)
If you believe this job posting does not include accurate or complete pay
information in accordance with the Washington State Equal Pay and Opportunities
Act, please inform us immediately. You can contact us at 833-271-4269 to report
the issue. For more information on your rights under Washington’s pay
transparency laws, visit the Washington State Department of Labor and Industries
website at: https://lni.wa.gov [https://lni.wa.gov]
Lifepoint Health is a leader in community-based care and driven by a mission of
Making Communities Healthier. Our diversified healthcare delivery network spans
29 states and includes 63 community hospital campuses, 32 rehabilitation and
behavioral health hospitals, and more than 170 additional sites of care across
the healthcare continuum, such as acute rehabilitation units, outpatient centers
and post-acute care facilities. We believe that success is achieved through
talented people. We want to create places where employees want to work, with
opportunities to pursue meaningful and satisfying careers that truly make a
difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to
promoting healing, providing hope, preserving dignity and producing value with
an inclusive workforce in which diversity is leveraged, respected, and
reflective of the patients, family members, customers and team members we serve.