Job Description:
• Ensure all new TPO partners are properly affiliated with the Union Home Third Party Origination channel
• Maintain a list of activities related to TPO not specific to the manufacturing process
• Manage New TPO Partner Approvals, Renewals, and/or De-Activations
• Handle 3rd Party Processing Company Approvals, Renewals, and/or De-Activations
• Supervise Warehouse providers Approvals, Renewals, and/or De-Activations
• Maintain master contact lists of internal and external TPO Partners
• Deliver daily rate sheets to external partners
• Oversee VA Sponsorship Process – Approvals, Renewals, and/or De-Activations
• Enhance and execute standard process related to our White Glove Process
• Execute Bulletin process as directed by leadership of TPO
• Maintain timely and accurate information regarding TPO web presence
• Liaison with Union University to ensure training needs are executed and delivered
• Deliver TPO Expedite data to/for TPO Leadership
• Other duties as assigned by TPO Operations Manager
Requirements:
• High school diploma or equivalent
• 2+ years of work experience in a professional environment
• Mortgage industry experience a plus.
• Strong communication skills
• Ability to work in a fast-paced environment
• Experience managing multiple tasks and deadlines routinely
• Experience dealing directly with consumers and/or business partners
• Strong attention to detail and ability to multi-task
Benefits:
• E-Verify participation
• Equal employment opportunities
• Commitment to diversity and inclusion