JOB DETAILS
Job Title: Tour Operations Coordinator
Location: Remote
Reports To: Offshore Project Manager
Work Shift: Flexible, with overlap during US business hours preferred
Working Hours: Part-Time ( with potential to increase depending on tour schedule)
Job Description
We are seeking a highly organized Tour Operations Coordinator to support the planning, coordination, and day-to-day administration of live events and touring operations across multiple locations.
This role is responsible for maintaining tour schedules, coordinating logistics, supporting MasterTour administration, organizing travel and venue documentation, and ensuring all operational details are completed accurately before each event.
The ideal candidate combines exceptional organizational skills with strong operational discipline and enjoys coordinating multiple moving pieces simultaneously.
Success in this role requires someone who can proactively manage logistics, maintain accurate documentation, communicate effectively with internal and external stakeholders, and ensure tours operate smoothly with minimal oversight.
This is not an Executive Assistant role. The primary focus is operational coordination and administrative execution for touring, events, and related business operations.
Key Responsibilities
Tour Operations
Coordinate day-to-day operational activities for live tours and events
Maintain tour schedules, timelines, and operational checklists
Ensure all pre-event requirements are completed on time
Monitor tour readiness across multiple locations
Track outstanding action items and follow up with internal stakeholders
MasterTour Administration
Maintain accurate information within MasterTour
Update tour schedules, venue information, and event details
Ensure operational records remain current and organized
Support reporting and documentation related to tour operations
Travel & Logistics Coordination
Coordinate flights, accommodations, ground transportation, and travel itineraries
Maintain travel documentation and schedules
Coordinate logistics with venues, vendors, and internal team members
Track travel changes and communicate updates promptly
Administrative Support
Organize operational documentation, contracts, and event files
Maintain shared drives and operational resources
Prepare operational summaries and status reports
Support recurring administrative projects as assigned
Cross-Functional Coordination
Collaborate with marketing, finance, customer support, and operations teams to ensure event readiness
Coordinate information between departments
Escalate operational risks and scheduling conflicts proactively
Support process improvements across tour operations
Qualifications
Required
3+ years of experience in operations coordination, administrative coordination, event operations, or project coordination
Experience coordinating schedules, logistics, or multi-step operational projects
Strong organizational and time management skills
Experience using project management platforms such as ClickUp, Asana, Monday.com, or similar
Strong attention to detail and documentation skills
Excellent written and verbal English communication skills
Experience coordinating with multiple internal and external stakeholders
Experience coordinating travel and accommodation logistics
Experience supporting fast-paced founder-led businesses
Ability to manage multiple deadlines simultaneously
Strong problem-solving skills with a proactive mindset
Ability to work independently with minimal supervision
Preferred
Experience supporting live events, touring, hospitality, or venue operations
Experience using MasterTour or similar event management software
Experience using AI tools to improve administrative and operational workflows
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