About the Role
We’re looking for a confident, reliable, and tech-savvy Texting Agent to join our team. In this role, you’ll use a variety of communication platforms to engage with leads via SMS with the goal of scheduling in-person appointments. You’ll manage multiple conversations at once, assist in tracking lead responses, update call records, and ensure that all client-facing communication is timely and effective.
This role is ideal for someone who excels at written communication, enjoys a fast-paced and structured environment, and is comfortable navigating multiple tools and systems throughout the day.
Key Responsibilities
Communicate professionally with U.S.-based clients and team members
Follow up with clients via SMS regarding scheduling queries
Maintain and organize internal spreadsheets, trackers, and project docs
Ensure consistent and professional communication with all clients
Support the daily operations of the team
Required Skills
Excellent spoken and written English communication skills (must be C2 fluent)
Very comfortable communicating with U.S.-based clients and leads
Highly reliable and detail-oriented
Strong proficiency in Google Sheets or Microsoft Excel
Professional, proactive, and comfortable working independently
Pay & Work Schedule
Pay: $4.50/hour (USD)
Hours: 11 pm - 7 am Philippines time (Mondays - Fridays)
Location: Fully remote - work from home
Team Culture: Supportive and fun!
About the Company
RemodelBoom is the #1 revenue-sharing program for home improvement companies. Our service is unique because clients only pay us when we help them make sales. This makes it a win-win for everyone. Join us, and you’ll be part of a fast-paced, high-energy team that values results, mentorship, and growth.
C2 fluent English, excellent written communication, proficiency in Google Sheets or Microsoft Excel, reliable and detail-oriented, comfortable working independently.
Key Responsibilities
- communicating with clients
- scheduling appointments
- maintaining spreadsheets
Skills & Tools
Google Sheets, Microsoft Excel
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Philippines
- Salary: USD 9,360 – 9,360 / year
- Languages: English
About RemodelBoom
A revenue-sharing program for home improvement companies, where clients pay only when sales are made. — Industry: Information Technology