Why you’ll love it here!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
POSITION SUMMARY:
- The Territory Sales Representative reports to the Regional Sales Manager
- Located in Cleveland, OH
- Full-Time Remote
- The Territory Sales Representative (TSR) plays a vital role in our organization by prospecting, penetrating, and maintaining business relationships in the assigned territory.
- Employing strategic and consultative selling tactics, the TSR maximizes sales and profits of foodservice products and services.
- Acting as a vested business partner, the TSR provides innovative, creative, and effective solutions to meet customers' fiscal and business objectives.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Customer Relationship Management:
- Build and nurture strong relationships with customers, vendors, and organizational staff.
- Maintain and increase revenue from existing business while actively securing new accounts in the assigned territory.
- Ascertain customer needs through observation and active listening, providing appropriate and innovative solutions.
- Act as a strategic and innovative partner to customers, ensuring the delivery of exceptional service.
- Take customer orders, enter them into the system, or place them with customer service.
- Establish and attend regular meetings with customers to strengthen relationships and address evolving needs.
- Utilize vendors, manufacturers, and internal resources to best meet customer requirements.
- Address customer issues promptly and professionally, coordinating with customer service, credit, warehouse, or other company personnel when necessary.
Sales Strategy and Execution:
- Employ strategic and consultative selling tactics to maximize sales and profits of foodservice products and services.
- Act as a vested business partner, providing innovative, creative, and effective solutions to meet customers' fiscal and business objectives.
Product Knowledge and Industry Engagement:
- Stay current on product knowledge through participation in sales meetings, vendor trainings, and industry-related professional organizations.
- Remain committed to growth in understanding the foodservice industry.
Administrative and Coordination:
- Thoroughly follow up and solve problems promptly with good business acumen.
- Take ownership of order entry using systems such as AS400, AutoQuotes, or other green-screen programs.
- Demonstrate intermediate to advanced proficiency with MS Word, Excel, & Outlook.
- Utilize mobile devices effectively.
COMPETENCIES:
- Passionate about all aspects of selling, with a strong sales and customer service attitude.
- Proven ability to sell consultatively, demonstrating excellent prospecting and closing abilities.
- Strong negotiating skills, overcoming objections to achieve successful outcomes.
- Demonstrated success in building long-term and growing relationships with customers, vendors, and co-workers.
- Thorough follow-up and problem-solving skills with a good business acumen.
- Intermediate to advanced proficiency with MS Word, Excel, & Outlook.
- Aptitude with mobile devices and proficiency in order entry systems (AS400, AutoQuotes, or other green-screen programs).
QUALIFICATIONS & EXPERIENCE:
- Bachelor’s Degree in Business, Marketing, or a related field, or Culinary Degree, or equivalent military or practical experience.
- Must complete CFSP Test within the first 3 years of employment.
- Business-to-business sales experience.
- Experience in foodservice/hospitality management and/or foodservice sales preferred.
- Experience in a distribution environment.
- Understanding of integrated systems is a plus.
- Valid driver’s license with a clean driving record and reliable transportation.
- Ability to successfully pass a background check post offer acceptance.