Our client, a Retail Pharmacy company, is looking for a Temporary Remote Customer Service Representative for their Remote location.
Responsibilities:
• Support customer service operations in a high-volume remote environment
• Handle customer interactions professionally and efficiently
• Follow established processes, policies, and workflow expectations
• Maintain quality, accuracy, and productivity standards throughout the assignment
• Participate fully in training and apply new information quickly
• Work assigned schedules reliably and contribute to team coverage during peak seasonal volume
Requirements:
• Confirmation of a typing test showing at least 45 words per minute with 95% accuracy
• Confirmation of your internet speed with your submission
• Must demonstrate keyboarding skills of at least 45 WPM with 95% accuracy
• Must have high-speed broadband/fiber internet with minimum speeds of 100/25 mbps.
• Must be connected through a wired ethernet connection, wireless internet connections are not permitted (e.g. Starlink, 5G networks)
• Must have a private, dedicated at-home workspace that is quiet and free from distractions during scheduled work hours.
• All equipment will be provided
• Candidates must maintain a professional work environment that supports focus and productivity throughout the workday
• Attendance is critical to success in this assignment.
• Team members will be expected to follow the attendance policy, and time off during the contract period is strongly discouraged due to seasonal business demands.
• Any known needs should be discussed during the interview.
• High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.
Why Should You Apply?
• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities
Remote
Skills:
Accounting, Broadband, Customer Relations, Customer Service Operations, Customer Support/Service, Ethernet, Health Plan, High School Diploma, Pharmacy, Policy Development, Process Development, Quality Management, Retail, Typing, Wireless Communications
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Iconma LLC