Live in Arizona, Florida, New York, or Texas? Join a Top Workplace!
Looking for a temporary remote opportunity with the potential to grow into something more?
Velocitii is hiring Remote Telephone Interviewers for a contract assignment running from 10/5/2026-1/31/2027. In this role, you'll conduct telephone interviews with insurance applicants, gather detailed information, and play an important part in the underwriting process.
This is a temporary contract position, with the potential to be considered for a regular full-time position at the completion of the contract based on business needs and performance.
Ready to be part of something great? View our website [https://velocitii.com/careers/] to learn more and apply today!
WHAT’S IN IT FOR YOU – THE PERKS!
💵 Compensation & Contraction Completion Bonus
Pay is dependent on state:
AZ: $17.50/hour
FL: $16.50/hour
NY: $17.50/hour
TX: $16.00/hour
Paid training provided
Contract runs 10/5/2026-1/31/2027
Completion bonus available at the end of the contract based on certain qualifications
💻 Company-Provided Equipment
We’ll set you up with everything you need to succeed—no equipment worries!
🏠 Remote Work
Work comfortably from home and skip the commute.
🤝 Supportive Culture
Velocitii values open communication, compassion, collaboration, and creating a strong sense of belonging for all employees.
📈 Opportunity for Future Employment
While this position is a temporary contract role, successful employees may be considered for future regular full-time opportunities based on performance and business needs.
🕗 Consistent Schedule
Monday–Friday shifts start between 8:30-9:30 AM EST—no weekends!
A DAY IN THE LIFE
As a Telephone Interviewer, you'll play in important role in the insurance application process by conducting telephone interviews with applicants and gathering accurate information to support underwriting decisions.
You’ll:
Answer inbound calls and conduct telephone interviews with medical insurance applicants
Make outbound calls to applicants when additional information is needed
Apply critical-thinking and analytical skills to gather complete and accurate information
Communicate professionally through phone conversations and written correspondence
Navigate multiple computer applications while efficiently documenting interview details
Maintain confidentiality and handle sensitive information with professionalism
Meet productivity and quality expectations in a fast-paced environment
Assist with pre-screen calls after demonstrating proficiency in telephone interviews
Collaborate with teammates and leadership to support departmental success
End your day knowing you've helped ensure accurate and efficient processing of insurance applications
WHAT WE'RE LOOKING FOR
Required:
6+ months in a call-center experience
1+ year of customer service experience
Strong verbal, written, and active listening skills
Organizational and time management skills
Critical thinking and problem-solving abilities
Strong attention to detail and accuracy
Ability to navigate multiple computer systems
Experience in a virtual desktop environment
Distraction-free remote workspace
High school diploma or GED
Preferred:
Experience conducting interviews or gathering information over the phone
Insurance, underwriting support, healthcare, medical, or financial services experience
Experience working in a productivity-driven environment
Prior remote work experience
Additional expectations:
Participate in virtual interviews using a computer with a working camera
Comfortable in a diverse, inclusive, team-focused culture
Complete pre-employment steps:
Internet speed test
Background screening, employment verification, and drug screening
If your experience and qualifications align with what we’re seeking, we encourage you to apply today. We look forward to the opportunity to learn more about you!