Description
Serve as the operational execution lead for the TSST program. Responsible for planning, coordinating, monitoring, and managing daily transition activities across customer outreach, inventory management, transition ordering, issue resolution, installation scheduling, and cutover execution. Maintain operational control of the transition lifecycle and ensure timely movement of telecommunications services through the transition pipeline.
Occasional Travel may be required to Scott Air Force Base, Illinois.
Position Responsibilities:
• Manage day-to-day operational execution of transition activities across all TSST workstreams.
• Direct and coordinate the telecommunications order management operation supporting approximately 70,000 transition-related orders.
• Maintain visibility into transition status, schedules, dependencies, risks, and outstanding actions.
• Manage task assignments, workload balancing, and operational priorities across the TSST team.
• Coordinate customer, vendor, agency, and PMO activities to ensure timely resolution of transition issues.
• Oversee transition schedules, installations, service activations, cutovers, and disconnect activities.
• Monitor operational metrics, throughput, backlogs, and transition performance indicators.
• Facilitate operational meetings, action-item management, and transition readiness reviews.
• Maintain transition tracking databases, reporting artifacts, and operational dashboards.
• Provide status updates and operational reporting to the Program Manager and Government stakeholders
Requirements
• Bachelor's degree in Telecommunications, Engineering, Information Systems, Project Management, Business, or related discipline.
• 8+ years supporting telecommunications transition, provisioning, network services, or service delivery programs.
- 5+ years leading operational execution teams supporting telecommunications or network modernization initiatives.
• Demonstrated experience leading telecommunications provisioning, service delivery, transition execution, network operations, or migration programs.
• Functional expertise with telecommunications services, ordering environments, and contract vehicles including EIS, NETWORX, WITS 3, CVS, and related telecommunications service contracts.
• Experience managing high-volume service-order, provisioning, or transition operations.
• Knowledge of telecommunications installation, activation, cutover, and disconnect processes.
• Experience managing schedules, dependencies, operational risks, and issue resolution activities.
• Strong coordination, organizational, and stakeholder management skills.
• Experience developing operational reports, dashboards, schedules, and performance metrics.
• Ability to obtain and maintain a Common Access Card (CAC)
Preferred Qualifications:
• PMP, Agile, CAPM, ITIL, or comparable project management certification.
• Experience supporting DISA, DITCO, EIS, NETWORX, or large-scale telecommunications transition programs.
• Current Tier 1 (T1/NACI) eligibility or ability to obtain required access.
Why Join Sierra7?
Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of “serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are a proud recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.
Benefits:
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Summary
This posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of Sierra7, Inc. and will not be acknowledged or returned.
We will never send communications through any other domain, including @sierra7careers.com, @gmail.com or @yahoo.com. ALL communications will come from a @sierra7.com domain. We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Sierra7 employee, please contact us at Talent.Acquisition@sierra7.com
Disclaimer:
Compensation Disclosure:
In accordance with applicable state and local pay transparency laws -California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, and Washington, DC -, the salary range and a general description of benefits and other compensation for this position will be provided to applicants upon request and/or prior to an offer of employment. For more information reach out to Talent.Acquisition@sierra7.com
In accordance with applicable state and local pay transparency laws -California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, and Washington, DC -, the salary range and a general description of benefits and other compensation for this position will be provided to applicants upon request and/or prior to an offer of employment. For more information reach out to Talent.Acquisition@sierra7.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Sierra7 will not provide sponsorship for employment-based immigration benefits for this position. To be considered for this position all candidates must reside in the United States and be a US Citizen. This position is not a C2C opportunity.
Sierra7 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by federal, state, or local law.
Equal Opportunity Employer Veterans Disabled
Bachelor's degree in telecommunications, engineering, information systems, project management, business or related; 8+ years telecommunications transition/provisioning experience; 5+ years leading operational teams; ability to obtain CAC; US citizenship and residency required.
Key Responsibilities
- managing transition activities
- coordinating order management
- overseeing installations
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Illinois, United States
- Languages: English
Benefits
- Generous paid time off
- Tuition reimbursement
- Retirement plan
About Sierra7
A service-disabled veteran-owned small business providing government technology and services. — Industry: Information Technology