Customer Project Manager (Telecom) – Remote (USA)
Location: Remote, must reside in the United States (some travel up to 10%)
Duration: 12 months
About the Role
We are seeking an experienced Customer Project Manager to join Nokia’s Mobile Networks team. In this role, you will manage cross-functional telecom projects—covering site acquisition, construction, integration, and optimization—while ensuring delivery on time, on budget, and to the highest quality standards. You will work directly with T-Mobile stakeholders and internal Nokia teams, driving project success and maintaining strong customer relationships.
Key Responsibilities
• Manage project scope, schedule, cost, risk, and quality.
• Interface with T-Mobile customers daily.
• Coordinate teams across leasing, zoning, engineering, construction, and integration.
• Track project progress using Nokia Site Tracker.
• Prepare reports, presentations, and risk assessments.
• Identify and resolve project issues; escalate when needed.
• Build and maintain business relationships that support long-term success.
Requirements
• 5+ years of telecom project management experience, including site acquisition, construction, integration, and optimization.
• Prior T-Mobile Magenta build experience required.
• OSHA 10 certification (must be completed before start).
• Strong project management knowledge (scope, schedule, cost, quality, risk, resources, delivery).
• Excellent communication skills (written & verbal).
• Proficiency with MS Office (Excel, PowerPoint, Word, Project).
• Ability to manage multiple projects simultaneously.
• Strong customer focus and commitment to safety.
Preferred Qualifications
• PMP Certification (preferred).
• Strong financial knowledge (budgeting, invoicing, revenue tracking).
• Experience with vendor coordination and cross-functional teams.