• Design and implement configurations on network devices in response to business requests and requirements.
• Test devices before they are placed under management to confirm they meet security standards and work with the existing network.
• Prepare the Site Implementation Document for each site build or change.
• Support WAN activations: confirm application routing works across the network and test backup and failover paths.
• Perform change management work that affects network design and attend scheduled change management technical meetings.
• Review network performance reports and recommend improvements to scalability, addressing, redundancy and capacity.
• Investigate network alerts and performance degradation, identify root causes and coordinate corrective action before service is materially affected.
• Assess the installed managed devices and advise whether new software or hardware releases are worth adopting.
• Analyze End of Sale and End of Life reports and plan and deploy the resulting hardware and software upgrades.
• Support the existing network environment through routine maintenance, configuration review, troubleshooting and service restoration.
• Maintain network documentation.
• Act as the technical point of contact for the WAN service
• Lead technical conversations related to WAN services and configurations with both internal business units and external customers.
• Required to be on call to support outages and service restoration.
• The role can be performed remotely; on-site presence is not required.
Technical Skills
• BGP routing across a multi-site wide area network.
• Cisco enterprise routing platforms, including Catalyst 8300, ASR 1002 and ISR 4451.
• Verizon Secure Cloud Interconnect (SCI) and AT&T NetBond cloud connectivity.
• Verizon Meraki managed network services.
• Cradlepoint out-of-band wireless access.
• Verizon and AT&T Ethernet and wireless products and services.
Experience
• Wide area network design and implementation in a multi-site enterprise.
• Clear design and site documentation, and able to explain technical choices to business and technical audiences.
• Working with carriers and holding them to contracted service levels.
• Financial services or another regulated environment is an advantage.