Telecaller Position at Dostt
We are looking for a proactive and results-driven Telecaller to join the Dostt team. In this role, you will be responsible for identifying, engaging, onboarding, and supporting hosts on the platform. You will play a critical role in expanding and nurturing our host community by building relationships, driving onboarding efforts, and ensuring hosts are set up for success on Dostt.
The ideal candidate is a strong communicator with a persuasive approach, excellent relationship-building skills, and the ability to thrive in a target-driven environment.
Key Responsibilities:
• Make outbound calls to potential and existing hosts to introduce Dostt and its opportunities.
• Identify, engage, and onboard quality hosts who align with platform guidelines and community standards.
• Follow up on leads generated through sourcing channels, referrals, campaigns, and internal databases.
• Build and maintain strong relationships with hosts throughout their journey on the platform.
• Educate hosts about platform features, policies, monetization opportunities, and best practices.
• Train and support newly onboarded hosts to ensure successful activation and engagement.
• Provide timely assistance and resolve host queries to ensure a seamless experience.
• Maintain accurate records of host interactions, onboarding status, and daily activities in internal systems.
• Achieve daily, weekly, and monthly onboarding, activation, and engagement targets.
• Coordinate with internal teams to ensure smooth host onboarding, retention, and community growth.
• Stay updated on platform updates, host requirements, operational processes, and promotional initiatives.
• Gather host feedback and share insights with relevant teams to improve host experience and platform engagement.