Please note the specific ATS systems and other recruitment technologies you have configured and implemented in your resume submission Korn Ferry is searching for a Contract Recruitment Technology Implementation Manager. This is a long-term, senior-level, contract role. The Technology Implementation Manager is a hands-on, individual contributor role who will lead the implementation and ongoing management of complex, multi-system, high-volume recruiting technology solutions for Korn Ferry clients. The role combines hands-on technical leadership, program management, and stakeholder coordination to support operational readiness, scalable delivery, and continuous improvement. The Technology Implementation Manager role requires sustained ownership through configuration, implementation, go-live, stabilization, ongoing role activity, and continuous optimization. Primarily a remote role, travel to client site as needed may be required.
Key Responsibilities:
- Solution Leadership: Own the technology workstream from implementation through go-live, stabilization, and ongoing delivery
- Manage the integrated high-volume recruiting technology ecosystem, including the client’s applicant tracking system (ATS)
- Implementation & Integration: Lead system configuration and integration validation across the solution
- Apply ATS and API expertise to configurations, integrations, data flows, troubleshooting, and enhancements
- ATS administration and coordination with KF systems
- Testing & Readiness: Lead testing, defect resolution, release readiness, and production support
- Partner with the client to manage scalable role and technology readiness for upcoming hiring volume
- Operational Delivery: Provide ongoing system administration, configuration, and maintenance to support the timely setup and activation of roles across the recruiting technology ecosystem
- Continuously evaluate and optimize processes and experiences as delivery scales
- Monitor performance and risks, proactively addressing impacts to candidate experience, recruiter operations, data integrity, and timelines
- Governance & Stakeholder Leadership: Partner with vendors and internal teams to identify root causes, resolve issues, and communicate risks and status
- Maintain integrated plans, dependencies, decision and issue logs, testing artifacts, technical documentation, and support procedures
- Lead escalations and change control across client, internal, and third-party teams
- Translate technical topics into clear business implications and recommendations for senior stakeholders
Required Qualifications:
- Availability for overnight travel to client site(s) if needed
- 7+ years of experience combining recruiting technology consulting, hands-on system configuration, and technical project/program management within complex enterprise implementations
- Extensive hands-on applicant tracking system experience, including configuration, administration, integrations, and advanced knowledge of relevant APIs
- Demonstrated experience with enterprise recruiting platforms, including configuration, integration management, testing, and production support
- Proven experience leading complex, multi-system implementations through go-live, stabilization, and ongoing operations
- Strong technical troubleshooting skills across integrations, APIs, data exchanges, system configurations, and interconnected workflows
- Experience managing testing strategies, defect triage, issue resolution, change control, and release readiness
- Ability to manage concurrent role activity, priorities, dependencies, and stakeholders in a deadline-driven, high-volume environment
- Exceptional client-facing communication skills, executive presence, and the judgment to navigate difficult conversations, competing priorities, and escalations
- Strong documentation, organization, risk management, and decision-making capabilities
- Ability to work independently, take ownership of outcomes, and collaborate effectively across technical, operational, vendor, and client teams
Preferred Qualifications:
- Experience supporting the technology surrounding on-demand video interviewing, assessments, interview scheduling, or other high-volume recruiting technologies
- Experience operating in a consulting, RPO, or client-managed services environment
- Bachelor’s degree in information technology, business, human resources, or a related discipline, or equivalent professional experience