Job Description:
• Develop, edit, and maintain technical documentation, program materials, implementation guides, white papers, literature summaries, SOPs, training materials, website content, and fact sheets
• Collaborate with SMEs, clinicians, researchers, program managers, communications specialists, and federal stakeholders to gather information, validate accuracy, resolve comments, and align content with program goals
• Design and maintain reusable content assets, including approved language libraries, evidence tables, FAQ banks, plain-language modules, executive-summary templates, audience-specific message maps, and review-ready document shells
• Support content strategy, message development, stakeholder review cycles, version control, quality assurance, and document management across multiple concurrent deliverables
• Define data flow between applications to be integrated and map business process activities to application dependencies with Product Owners, Architects, and technical resources
• Perform functional allocation to identify required tasks and their interrelationships
• Help coordinate design sessions, take notes, and follow up with stakeholders to close action items
• Update technical documents based on design sessions, technical requirements, and stakeholder-provided documentation
• Provide final documentation updates in preparation for formal deliverable submission
Requirements:
• Bachelor’s degree in English, communications, journalism, or related field
• Approximately five (5)+ years of professional writing, editing, or technical communications experience
• Ability to write accurately for technical and non-technical audiences
• Familiarity with structured content, content reuse, modular writing, metadata tagging, document templates, content-management systems, collaboration platforms, reference-management tools, and workflow automation
• Ability to build repeatable writing workflows with audit-ready traceability from source evidence to final language
• Comfort evaluating emerging tools for fit, risk, security, usability, accessibility, source traceability, federal stakeholder needs, and quality-control burden
• Strong understanding of technical terminology, healthcare delivery systems, and health communications principles
• Experience developing or editing technical reports, clinical guidance, educational materials, web content, program documentation, training content, or executive-level briefing materials
• Exceptional command of grammar, structure, tone, plain language, and document organization
• Strong project management skills and ability to manage multiple deliverables, deadlines, review cycles, and stakeholder inputs simultaneously
• Proficiency with Microsoft Word, PowerPoint, Excel, Teams, SharePoint, and collaborative document review tools
• Authorized to work in the U.S. indefinitely without sponsorship
• Ability to obtain a Public Trust
Benefits:
• Health, dental, and vision coverage
• Flexible spending accounts
• Disability and life insurance
• Retirement plan
• Paid time off
• Other programs to support employees and their families