Role: Program Manager, Technical Sales Enablement Onboarding
Location : Remote (U.S.)
Pay Rate : $55–$65/hour on w2
About the Role
CrowdStrike is looking for a Program Manager, Technical Sales Enablement to own and operate the new hire onboarding program for our System Engineer (SE) and Solution Architect (SA) organizations, while also supporting Alliances and partner enablement initiatives. This is a high-impact role that sits at the intersection of program operations, data-driven accountability, and field readiness. The ideal candidate is a systems thinker and natural organizer who thrives on building structure, driving accountability, and continuously improving the new hire experience — without needing to be the technical subject matter expert in the room.
This role will be remote.
What You'll Do
Technical Sales Onboarding Program Ownership
• Own the SE/SA new hire onboarding program end to end, serving as the primary program lead and operational driver — ensuring every new technical seller is supported, on track, and field-ready
• Drive accountability with hiring managers and technical sales leadership by maintaining clear visibility into new hire progression at every stage of the onboarding journey
• Partner with Technical Sales Leadership to define and track ramp milestones, success metrics, and field-readiness indicators
• Identify gaps in the onboarding experience and work cross-functionally with content owners, instructional designers, and technical SMEs to close them — while others own content creation, you own the program
• Maintain and organize onboarding content and learning paths within the learning management system (LMS), ensuring resources are current, accessible, and easy to navigate
• Manage onboarding cohorts across multiple segments, maintaining quality and consistency as the organization scales
Automation & Program Innovation
• Actively identify and implement opportunities to automate tracking, reporting, and communications throughout the onboarding journey to reduce manual effort and improve the new hire experience
• Leverage enablement platforms, LMS capabilities, and workflow tools to build scalable, repeatable program operations
• Continuously iterate on program structure and delivery based on learner feedback, completion data, and performance signals
• Explore and apply modern enablement approaches to enhance engagement and retention
Reporting & Accountability
• Build and maintain regular reporting for frontline managers and senior technical sales leaders on new hire progress, program completion, and engagement
• Flag risks, gaps, and learners who may need additional support — proactively surfacing insights rather than waiting to be asked
• Develop and deliver program summaries covering cohort performance, learner satisfaction, and field-readiness indicators
• Establish clear program KPIs and communicate progress against them on a consistent cadence aligned to hiring cycles and leadership review rhythms
Cross-Functional Partnership & Other
• Partner closely with Technical Sales Leadership, HR, Talent Acquisition, and the broader Technical Sales Enablement team to align onboarding programs with business priorities and hiring plans
• Coordinate virtual and in-person training sessions, managing logistics, scheduling, and communications across global time zones as directed
• Serve as a consistent point of contact for new hires, hiring managers, and stakeholders throughout the onboarding journey
• Align with leadership on strategy, focus areas, and program priorities — achieving buy-in and driving execution
• Beyond onboarding program, support the design, coordination, and execution of Alliances, technical sales and partner enablement programs as needed
What You'll Need
• Experience: 3+ years of experience in program management, sales enablement, or a related field within a SaaS or technology company; a background in technical sales or technical sales enablement is a plus
• Program Management Skills: Demonstrated ability to own and operate complex, multi-stakeholder programs with minimal oversight; strong organizational skills with the ability to manage competing priorities and cross-functional dependencies
• Data & Accountability Mindset: Comfortable working with data to track learner progression, measure program effectiveness, and surface actionable insights for managers and leaders
• Automation Orientation: A natural inclination to find smarter, more scalable ways to operate — actively seeking opportunities to reduce manual effort through tooling and process improvement
• Communication Skills: Exceptional interpersonal and written communication skills; able to engage effectively at all levels, from new hires to senior sales leadership
• Flexibility: Ability to accommodate global business operations, including availability for early morning or evening meetings to support cross-regional collaboration
Preferred Qualifications
• Experience supporting or managing onboarding programs for technical sales roles (SE, SA, or similar)
• Familiarity with adult learning principles and instructional design concepts
• Experience with LMS platforms, content authoring tools, and virtual facilitation technology
• Familiarity with enablement platforms featuring mobile learning, gamification, and robust tracking and reporting capabilities
• Experience with tools such as Salesforce, Asana, and G-Suite
• Exposure to Alliances, channel, or partner enablement programs
• Knowledge of sales methodologies such as MEDDPICC
• Experience in the cybersecurity industry