Responsibilities
The main responsibilities of the job are:
- Support the technical sale of Titan.ium product and services at selected named accounts or projects, alongside the sales manager.
- Act as the primary technical liaison between the customer and the company ensuring timely, high-quality responses to technical and business-related needs and concerns.
- Play an active role in the sales team throughout the sales process and the ongoing customer relationship by offering technical sales support in a variety of complex or comprehensive activities.
- Work alongside the team to provide the technical statement of compliancy responses for RFP and RFIs together with the Central Bid Desk.
- Generate customer Solution Overview documents to be included in the offers.
- Manage the Proof of Concepts and workshops with customers
- Participate in providing feedback to Product Management and Engineering regarding customer functional requirements
Skills Requirements
Telecommunications
- Knowledge of Telecommunications Network Equipment operations
- Ability to draw out call flows and sequence diagrams and knowledge of the protocol specifications.
- Understanding of telephony concepts from the Core, the Edge and the Provisioning side of the carrier’s architecture, including 5G and legacy 2G/3G/4G networks.
- Knowledge of at least two of the following signalling protocols: HTTP2, ENUM, SIP, Diameter, SS7.
Infrastructure and Operations
- Understanding of the technical requirements tied to Cloud Computing and Virtualization: Kubernetes, Helm, CNF, NFV, OpenStack, KVM, VMware, etc.
- Understanding software packaging, the OS operations and upgrades, and Linux Operating System
- Knowledge on OA&M concepts and operations like backup/restore, KPIs, monitoring, alarms etc.
- Knowledge on Security or Analytics is a plus.
Soft Skills:
- Excellent writing skills. Ability to describe technical concepts or product architecture in formal documents.
- Languages: Fluent in English.
- Capable of operating in a multi-country and multi-cultural environment
- Team player
- Independent and self-driven
Qualifications and Experience
- Four-year Engineering degree in a related technical field preferred, ideally Telecommunications, Computer Science, Information Technology. (if no degree then based on experience)
- Significant proven experience with the technology
- Ideal experience coming from working at carrier core network group or telecom network equipment vendors that sell into the carrier core network team
- Certificates on Linux, Virtualization, Kubernetes or Security would be a plus
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