Technical Project Manager – Metronet
POSITION SUMMARY:
We are seeking a highly skilled Technical Project Manager (TPM) to lead and coordinate complex, cross-functional projects within our service provider network environment. The ideal candidate will possess a strong background in DWDM, IP/MPLS and PON networks, NOC operations, OSS/NMS/EMS systems, and automation frameworks, along with proven experience in project management methodologies. This role is critical in driving initiatives related to disaster recovery, sparing strategies, root cause analysis, network tools /software development, and operational automation.
ESSENTIAL JOB FUNCTIONS:
- Lead end-to-end project delivery for network and systems initiatives, including planning, execution, risk management, change control, and closure.
- Facilitate meetings and workshops to gather requirements, document outcomes, and maintain project artifacts, timelines, and tracking using tools such as MS Project and Jira.
- Coordinate across engineering, NOC, IT, procurement, vendors, and leadership to align technical requirements, dependencies, and operational workflows.
- Collaborate with technology, automation, DevOps, and IT teams to ensure timely delivery and seamless integration of platforms, tools, and features.
- Translate network architecture and engineering requirements into actionable project plans and execution strategies.
- Drive implementation and integration of NMS/EMS and OSS/BSS platforms, as well as monitoring, telemetry, and performance management solutions.
- Oversee development and deployment of NOC tools, dashboards, automation scripts, and API-based integrations to support fault management and operational efficiency.
- Lead disaster recovery planning, testing, documentation, and escalation procedures for critical network and system components.
- Coordinate sparing and high-availability strategies with engineering and supply chain teams to enable rapid fault recovery.
- Identify and implement automation opportunities across provisioning, monitoring, and incident response to improve scalability and reduce MTTR.
- Champion continuous improvement initiatives focused on operational efficiency, reliability, and adoption of advanced analytics and AI-driven operations.
- Provide regular status updates and executive-level reporting, and perform other duties as assigned.
JOB QUALIFICATIONS AND REQUIREMENTS:
- High school diploma or GED required; bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or related field and/or PMP certification preferred.
- Strong understanding of IP networking (BGP, OSPF, MPLS, QoS) and transport technologies (DWDM, Ethernet, SDH/SONET).
- Experience with OSS/NMS/EMS platforms, network monitoring tools, and ticketing systems.
- Proficiency with project management and collaboration tools such as Jira, Confluence, and MS Project.
- Familiarity with NOC operations, incident management, and change control processes.
- Excellent communication, leadership, and stakeholder management skills with the ability to influence across teams.
- Strategic, analytical, and problem-solving mindset with a strong technical foundation.
- Proven ability to manage multiple complex initiatives simultaneously and drive results through cross-functional collaboration.
ADDITIONAL JOB REQUIREMENTS:
- 2+ years of project management experience in an IT, telecommunications, or service provider environment.
- PMP, PRINCE2, Agile, or Scrum certification preferred.
- Experience with network automation and infrastructure-as-code tools (e.g., Ansible, Terraform, Itential, Python) preferred.
- Networking certifications and/or hands-on experience (e.g., Cisco or Juniper) preferred.
- Ability to support after-hours and weekend work as required.
- Position is remote or hybrid/on-site (Evansville, IN), with periodic travel to Evansville, IN (approximately twice per year).
is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran
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