The Senior Technical Manager leads the certification body's (CB) aerospace
scheme under the IAQG 9100 series. The role covers AS9100 (design and
manufacturing), AS9110 (maintenance organizations) and AS9120 (stockist
distributors). The Program Manager keeps the program compliant with ISO/IEC
17021-1, ISO/IEC 17021-3, IAQG 9104-001 and 9104-002, and the requirements of
the IAQG OASIS database. They manage auditor competence, technical review,
certification decisions, and oversight by the Accreditation Body (AB) and the
IAQG Sector Management Committee. They also drive program growth, quality and
customer confidence.
What You Will Do:
Lead technical execution of assigned Aerospace Certification Programs and
projects
Provide technical expertise and guidance to project teams on aerospace
certification requirements, including AS9100, AS9110, AS9120, AS9101,
ISO/IEC 17021-1, and IAQG 9104-series requirements.
Direct and review technical contributions of team members on projects and
company-wide activities.
Manage team and self to ensure an expected quantity and quality of work is
achieved.
Ensure the appropriate auditors, technical experts, and reviewers are
assigned to aerospace certification activities based on competence,
qualifications, and industry experience.
Take a solution-oriented approach by leading initiatives to enhance
effectiveness and efficiencies on assigned projects, in day-to-day job
tasks, amongst team members, and across the organization.
Lead accreditation assessments, witness audits, IAQG oversight reviews,
internal audits, corrective actions, and transition activities associated
with aerospace certification requirements.
Serves as technical expert frequently for aerospace certification schemes,
providing guidance on AS9100, AS9110, AS9120, AS9101, ISO/IEC 17021-1,
IAQG 9104 requirements, auditor qualifications, and certification decision
processes, providing valuable insight that helps enhance the business.
Manage the overall client relationship, as assigned, to assure
satisfaction with ABS Quality Evaluations services
Act as the technical expert for clients seeking certification to AS9100,
AS9110, and AS9120 standards.
Maintain an active awareness of technical, business and management
developments affecting present and potential customers and actively
presents this information promptly to the appropriate senior level
managers.
Actively engage with clients to maintain relationships with key decision
makers and help identify follow-on business opportunities.
Instill the values of a service-focused department.
Represent ABS Quality Evaluations in promoting our products and
services and collaboration with sales team to drive business
opportunities
Supports marketing and business development initiatives to attract and
retain clients
Collaborate with sales team on potential opportunities by proposing
solutions and partnering on technical proposals
Participate in marketing activities, conference presentations, technical
whitepapers
Train and mentor others on how to utilize technical expertise to develop
customer intimacy and establish new business development opportunities.
Provide thought leadership and technical expertise to solidify recognition
as experts in the industry.
Serve as a mentor/coach, actively honing the development of technical
skills in others by mentoring and providing training.
Networking to meet new potential clients.
What You Will Need:
Education and Experience
10+ years of relevant professional experience
Must have an advanced degree or bachelor’s degree and equivalent experience
(Engineering, Aerospace, Quality, or a related technical field preferred)
Relevant technical certifications required
Knowledge, Skills, and Abilities
Demonstrated working knowledge of ISO/IEC 17021-1 and of CB operations,
including audit program management, competence management and
certification decisions.
Strong knowledge of AS9100, AS9110 and AS9120 and of the AS9101, 9104-001
and 9104-002 requirements.
Hands-on experience with the OASIS database and IAQG processes.
Current or previous qualifications as an IAQG-recognized Aerospace
Experienced Auditor (AEA) or Aerospace Principal Auditor (APA), or
equivalent.
Experience hosting or supporting accreditation body assessments and
regulatory or IAQG oversight audits.
Ability to gain, retain, illustrate comprehension of learned technical
knowledge, and transfer knowledge to other members of the team
Ability to actively listen to the needs of our clients and internal teams
by receiving, assessing, and generating probing questions surrounding the
shared information to better understand client needs to provide technical
expertise
Openly accept change as part of business evolution to meet the needs of
our clients, provides recommendations to enhance business, and drives
change across the business unit
Possess a firm understanding of key performance indicators and their
significance to the business and takes action to drive results amongst the
business unit
Ability to utilize established rapport and role as a technical expert with
existing customers to identify and consistently generate new business
opportunities in collaboration with sales team
Ability to understand departmental goals, hold oneself accountable. This
includes taking responsibility for their actions, behaviors, decisions and
results, acknowledging and fixing mistakes, seeking feedback, and using
root cause analysis to improve performance
Must be dependable, highly reliable, and follow through on all
assignments
Must be an effective multi-tasker utilizing proficient time management
skills
Working knowledge of the ABS Health, Safety, Quality and Environmental
Management System
Salary range:
$135K-$145K.
Travel requirements:
While the position is remote, regular travel (50%+) to client sites is a core
part of the role.
Reporting Relationships:
Reports to a director or executive level position.
Working Conditions
Work will normally be performed in an office environment and/or require visits
to client sites, which may include manufacturing plants, remote field sites or
structures. Client site work will be of a non-manual nature but may require
physical activity including walking and climbing.
We set out more than 160 years ago to promote the security of life and property
at sea and preserve the natural environment. Today, we remain true to our
mission and continue to support organizations facing a rapidly evolving seascape
of challenging regulations and new technologies. Through it all, we are anchored
by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other
innovative safety, quality, and environmental services. We’re at the forefront
of supporting the global energy transition at sea, the application of remote and
autonomous marine systems, cutting-edge technical solutions, and many more
exciting advancements. Our commitment to safety, reliability, and efficiency is
ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to
enhance the life and well-being of our employees and their families. These
benefits include, but are not limited to, medical insurance (PPO and HD), dental
and vision insurance, Health Savings account (HSA), Flexible Savings Account
(FSA), life insurance, accidental death and dismemberment insurance, disability
leave programs, parental leave program, paid holidays, and paid vacation time.
The Company provides an Employee Assistance Plan (EAP) that offers additional
support in personal wellness, including work-life services. ABS Group also
offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of
its employees and prohibits discrimination against any employee or qualified
applicant based on race, color, creed, religion, national origin, sex, gender
identity, age, disability, marital status, sexual orientation, citizenship
status or veteran status, or other non-work-related characteristics that may be
protected under the law of the Federal Government or specific state employment
laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency
without a valid ABS Master Service Agreement (MSA) authorized and signed by
Human Resources. Any resume, CV, application, or other forms of candidate
submission provided to any employee of ABS without a valid MSA on file will be
considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an
all-inclusive list of responsibilities, skills, efforts or working conditions
associated with the job of the incumbent. It is intended to be an accurate
reflection of the principal job elements essential for making a fair decision
regarding the pay structure of the job. #ogjs