The Technical Writer - Journeyman supports enterprise and federal IT programs by
developing, editing, and maintaining clear, standardized documentation for
complex systems and processes. They translate technical information from
engineers and subject matter experts into accessible materials for diverse user
groups, ensuring consistency, usability, and compliance with documentation
standards. The role operates remotely from Texas and the Washington, DC area,
providing disciplined documentation governance and continuous content
improvement in a regulated environment.
Key Responsibilities
Write, edit, and maintain technical documentation including user guides,
SOPs, system manuals, status reports, project plans, FAQs, training
materials, and online help for technical audiences across enterprise
programs.
Establish and enforce style guides, templates, and documentation standards to
drive consistency and quality across documentation sets and program
deliverables.
Collaborate closely with engineers, application owners, and other SMEs to
gather technical inputs and ensure accuracy, completeness, and alignment with
system functionality.
Manage documentation lifecycle, including version control, repository
organization, and content governance to maintain accessible, current, and
auditable documentation libraries.
Use documentation and content management tools (e.g., MadCap Flare,
Confluence, SharePoint, or similar platforms) to develop, publish, and
maintain documentation.
Conduct document reviews and quality assurance activities to validate
clarity, grammar, formatting, and compliance with internal standards and
applicable policies.
Incorporate user feedback, usability metrics, and training outcomes into
documentation updates to improve usability, accessibility, and effectiveness.
Support training initiatives by developing supplemental instructional
materials and coordinating documentation with training plans and user support
activities.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience in a
related field.
At least 4 years of experience preparing, editing, and managing program
documentation for technical groups in IT or engineering environments, with
proven ability to standardize and clarify reporting.
Demonstrated proficiency in technical writing, including organizing complex
information, applying style guides, and producing audience-appropriate
documentation.
Experience working with documentation or content management tools (e.g.,
MadCap Flare, Confluence, SharePoint) and common office productivity suites.
Active Secret security clearance at time of hire.
U.S. citizenship required to meet federal clearance and contract
requirements.
Preferred Qualifications
Experience with structured authoring and XML-based documentation systems and
practices.
Familiarity with accessibility standards such as Section 508 and related
usability requirements for documentation.
Background supporting documentation in government or regulated environments,
including alignment with applicable standards and policies.
Professional technical writing certification (e.g., STC or equivalent) or
advanced training in technical communication.
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Qualifications
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple
factors; including but not limited to, location, skill set, level of education,
certifications, client requirements, contract-specific affordability, government
clearance and investigation level, and years of experience. The compensation
displayed for this role is a general guideline based on these factors and is
unique to each role. Monetary compensation is one component of ASM's overall
compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex,
disability, age, sexual orientation or national origin are not and will not be
considered in any personnel or management decisions. We affirm our commitment to
these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is
done without regard to race, color, religion, sex, disability, or age. All
decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above
are representative of those which must be met by an employee to successfully
perform the primary functions of this job. (For example, "light office duties'
or "lifting up to 50 pounds" or "some travel" required.) Reasonable
accommodations may be made to enable individuals with qualifying disabilities,
who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature
and level of work performed by employees within this classification. It is not
designed to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees assigned to
this job.