Company Description
At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Job Description
Accelerate the customer’s value realization of Check Point’s products & services
Providing top-notch Customer Advocacy – Understand the customer’s technical and strategic requirements and liaise with other departments (Products, Engineering, Support) to fulfill those requirements
Develop and nurture relationships with key customer decision makers (Exec and Engineering)
Establish and execute upon clear retention goals and process milestones
Assist and track customers with their ongoing adoption (deployment and usage) of Check Point’s products and services
Identify new opportunities to upsell/cross-sell services and promoting value through customer experience
Work with implementation partners on strategic accounts and opportunities
Lead customer-facing account management strategy and planning sessions (QBRs, cadence calls, etc.)
Detailed understanding of the different contracts to ensure agreement fulfillment
Crisis management
Qualifications
A customer-first approach
5+ years of relevant experience in the Cyber/IT industry in roles of Customer success/Pre-Sales/Professional Services/Sales/Technical Services
Excellent communication skills and ability to foster positive business relationships
Strong technical skills and orientation
Experience analyzing and optimizing the existing processes in the Customer Success department
Highly organized and able to multi-task
Self-driven and proactive nature
Patient and active listener
Ability to work independently in a high-velocity environment
Willingness to travel abroad from time to time
What willl you get in return?
Exposure to exciting and award-winning technologies in the Cyber Security industry
Opportunity to fulfill your potential by rolling out creative ideas and projects
Work with and build a long-lasting relationship with a team of brilliant people
Must be eligible to work in the U.S. without sponsorship from an employer now or in the future.
EOE M/F/Veterans/Disabled
Additional Information
All your information will be kept confidential according to EEO guidelines.
Referral Category: Standard Position
CP Department: Customer Success
Office Location: Texas, US Remote
Career site Category: Customer Success